Contributor
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3 Messages
Keeping my sbcglobal.net email address after canceling DSL
ok I've seen several topics on the topic but the answers are confusing, or not applicable. So let me ask the question a little differently, and hopefully I will get the answer I need:
My account is currently accessable through the att.yahoo.com web portal, signed in as myUserID@sbcglobal.net, but there is no myUserID@yahoo.com email address linked with it.
What do I need to do, so that even 5 years after canceling my AT&T DSL service, I can still recieve email sent to myUserID@sbcglobal.net. (assuming nothing else changes during those 5 years)
Accepted Solution
Official Solution
Computer_Joe
Master
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5.9K Messages
10 years ago
@dan4661
OK, maybe this will help.
After you cancel services (with accont in good standing) with AT&T you are allowed to keep you email address indefinitely, but after 60 days you will have no support for that sbcglobal address from AT&T or Yahoo, so you're on your own if you have problems.
If you go to att.yahoo.com and log in with your UserID@sbcglobal and try to change the password, there will be "security questions" you will have to answer. You will want to make sure you have the answers memorized or written down for future reference.
Now, before you cancel AT&T, you will want to go to https://edit.yahoo.com/registration?.src=fpctx&.intl=us&.done=https%3A%2F%2Fwww.yahoo.com%2F and create a new Yahoo account. I believe you might be able to import your contacts and messages from your sbcglobal account.
Now go back to your sbcglobal account and set it to forward everything to your new Yahoo account.
That should keep you covered, but no guarantees.
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ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, dan4661!
Thanks for posting. For more information about keeping your yahoo ID, please click on the link below.
Keeping Yahoo ID
Let me know if that helps answer your question!
-Mariana
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Joelja961t
Former Employee
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6 Messages
10 years ago
1) If you disconnect the accoutn is good standing (no money owed). The email will no longer will be managed by ATT after 60 days (security set up or pasword reset).
2) You will be able to access amail forever
3) Make sure you set up all security measures on account to be able to reset password your self.
4) Make sure you have an Off-line Security question set up on your current active DSL account. Even if you leave att, you will be helped to reset password as long as you know your Off-line security answer.
5) If you forget your password and you no longer have active DSL account, and did not set up security questions. You will no be able to get your password.
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dan4661
Contributor
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3 Messages
10 years ago
The link you gave me is the reason I srtarted tyhis thread.
Is myUserID@sbcglobal.net my Yahoo ID? If not, then that page is telling me how to do the opposite of what I'm trying to do.
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dan4661
Contributor
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3 Messages
10 years ago
I'm a little unclear about steps 3 and 4, they seem to both be saying the same thing. can you elaborate on them?
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sabrenar
Contributor
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1 Message
9 years ago
So will I still have access to all of my folders? And sent files? Basically, it sounds like the only thing is to make sure I have the account answers written down and saved somewhere? There are so many answers online and they seem to conflict. Thank you!
Sabrena
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GBINGO
Contributor
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1 Message
9 years ago
This explanation looks good.
Can this same routine be applied to the subaccounts. or will the sub accounts be lost when the DSL or uverse service is closed down.?
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Ranger302
Tutor
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7 Messages
8 years ago
Does this work with uverse as well? We have an sbcglobal.net email for the past 10 years and moving to a location that has no AT&T uverse or dsl service available.
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DKeith45
Tutor
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6 Messages
8 years ago
My SO has a similar question that is slightly different. She currently has DSL througth ATT but may have to end her account in the near future for a time because of financial reasons. She's worried she'll lose her email account if that happens. Her 'primary' ATT email address is something like this: Josephblowhard@att.net
Her secondary ATT address, which is the main one she actually uses is something like this:Joeblow@att.net.
If she follows the above directions IE '
1) If you disconnect the accoutn is good standing (no money owed). The email will no longer will be managed by ATT after 60 days (security set up or pasword reset).
2) You will be able to access amail forever
3) Make sure you set up all security measures on account to be able to reset password your self.
4) Make sure you have an Off-line Security question set up on your current active DSL account. Even if you leave att, you will be helped to reset password as long as you know your Off-line security answer.
5) If you forget your password and you no longer have active DSL account, and did not set up security questions. You will no be able to get your password.
Will both of her ATT email addresses remain intact? Or would there be some nominal fee required to maintain just the email account?
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KentB56
Contributor
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1 Message
8 years ago
Good question-I'm in a similar situation.
Anxiously awaiting an answer from ATT.
Thanks!
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