Tutor
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4 Messages
IP BLOCKED, EMAIL RETURNED
We are having problems sending emails to sbcglobal.net domains seems our server is blacklisted.
I can assure that we don't do spam and the server is free of virus and/or any other threat.
Can you help us whit this situation unblocking our IP?
Message:
#######################################################
host ff-ip4-mx-vip1.prodigy.net [144.160.159.21]
SMTP error from remote mail server after MAIL
FROM:<----------@elpasostaffingservices.com>:
553 5.3.0 flph828 DNSBL:RBL 521< 104.218.50.252 >_is_blocked.For assistance forward this email to -----------@abuse-att.net #######################################################
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.4K Messages
5 years ago
Hi There @adsoma
We understand that you are unable to send emails out. According to that posting that you have sent, there is an email that you need to forward that email message to. That email address is: abuse_rbl@abuse-att.net, and they will review your request and they will support you.
Thank you for your patience in this matter.
Matthew, AT&T Community Specialist
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Accepted Solution
Official Solution
ATTHelp
Community Support
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230.4K Messages
5 years ago
Hello @adsoma,
Thank you for reaching back out with those additional details. This email address is the best way to get your concern reported and resolved. For further information you can visit our AT&T Postmaster site. We hope this helps!
James C., AT&T Community Specialist
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adsoma
Tutor
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4 Messages
5 years ago
Hi,
I sent a request 7 days ago to abuse_rbl@abuse-att.net, and still is blocked. And not answer yet.
this situation is affecting a business.
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murphn8tor
Contributor
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1 Message
5 years ago
I have had the same login issues since Saturday. Today since 6:00 AM PST i receive my sent emails returned to me with a server error and a suggestion to try and use more text? I have been on with AT&T Chat 3 times and they have not resolved it. In fact it is the same treatment AT&T gave me on Nov 29th when they told me to "F Off" in a chat service window while I was trying to get assistance with the same issue. Why did it work from 2001 and I have problems now? I am attaching the AT&T Chat where they told me to FOFF - This is the new AT&T. They tell you to foff in both service and in writing.
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cootliz
Contributor
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1 Message
5 years ago
all my received emails are going to my trash account, I have been dealing with that, now I am getting returned emails that I never generated, sometimes hundreds several times a day,HELP
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