05-04-2014 8:00 AM
06-13-2014 2:34 PM
I don't care if they have been answered numerous times. I don't want to spend hours going through pages and pages of posts to find answers. Plus I posted this to let ATT know that they have another unhappy customer.
06-18-2014 9:03 PM
Thanks for mentioning that there is an option with Google Chrome. I located AdBlock and now no more ads! Very much appreciate the heads up!
06-19-2014 8:04 AM
THIS FIX REALLY WORKS!! (1) Access Mail, click on the wheel in upper right beside profile (2) Select "Settings", (3) UNCHECK "Enable Conversations" option at the very top. This puts everything back in logical and usable mode!, except for the Send and format toolbar still at the bottom. After finding this on Yahoo's mail forum, buried in a single Yahoo mail tech support response to tens of thousands such posts, I applied this fix myself and it literally took 5 seconds. I do wish there was a way of these forum feedbacks reaching ATT executives, as judging from the Yahoo forums, this upgrade issue is affecting image and bottom line.
06-21-2014 4:09 AM
06-21-2014 4:12 AM
Contrary to what the current crop of developers and managers would have us believe, it is possible to add new features and maintain the friendliness and very often the functionality of old versions of applications.
And that says what about current developers and managers? Think real hard.
06-21-2014 4:26 AM - edited 06-21-2014 5:14 AM
It's not the look, it's the changes in function.
I understand AT&T is using a free email but because we are paying customers, AT&T should have a way to make those ads disappear. I can manage that on my PC, I can't make the tweak for everyone I know because they don't ask me to, they simply get angry at AT&T.
The conversation format of emails. Obviously, I figured out that one and am likewise willing to share with friends and family ... but the one who might come to me aren't aware the format is maintainable.
Screen refreshes, the composition would jump around in the box and mess my trainn of thought. I haven't seen this happen in awhile.
Backspace does not function consistantly when using IE. It's endurable when Backspace inserts three lines instead but when it deletes an entire paragraph ... that's not good.
Saving a draft. There needs to be a force save. I am tired of opening a second tab so I can verify whether auto save is up to date. This is the most critical for me. Any hints?
*** Found the answer to this, close the composition window and there will be a prompt whether to save. Intuitive? Not when one has lost trust in the application. ***
06-21-2014 4:47 AM
I had something similar, I stopped using "stay signed on for 2 weeks." As long as I don't close the browser I stay signed on. Not as convenient but (rationalizing) better practice regarding security.
06-21-2014 6:07 AM
06-23-2014 6:25 AM
I have a new anoyance that is getting unberable.
You know the litle box in the left bottom corner that is used to change thems, it activates and colaples the window when you hover over it.
For me it seems to collaple or shrink the window almost every time I go over the page so it alsmost constantly shrinking mail into the middle and giving me theme options.
Often it will not return back to normal so I have to refresh the page.
Anybody know how to completely dissable the theme change option or at least dissable the hover settings, maybe some script?
06-24-2014 3:56 PM
06-27-2014 9:38 AM
How insulting. Sending a tutorial on how to use the new email is not answering the question.
06-27-2014 9:39 AM
Please do not compare this "AT&T" with the old Ma Bell. I worked for the old Ma Bell, and it was a company dedicated to excellence and customer service, unlike this new company.
06-27-2014 12:40 PM
I worked for the old Ma Bell, and it was a company dedicated to excellence and customer service, unlike this new company.
Basically, the "new" AT&T wanted to take advantage of the reputation of the old phone company without doing anything to uphold quality and service. The U-Verse reps know nothing about their own products and just read boilerplate answers to you. They farmed out responsibility for actual internet services and aren't interested in the dissatisfaction of their own customers.
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