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I don't like the new ATT.net email format. How do I go back to the old one (Classic)?

Mentor

I don't like the new ATT.net email format. How do I go back to the old one (Classic)?

 
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Message 17 of 279
Scholar

Re: I don't like the new ATT.net email format.

All your questions have been answered numerous times in various threads here.
Message 211 of 279
Highlighted
vmw
Curator

Re: I don't like the new ATT.net email format.

K9jdk:

I don't care if they have been answered numerous times.  I don't want to spend hours going through pages and pages of posts to find answers.  Plus I posted this to let ATT know that they have another unhappy customer.

Message 212 of 279
Mentor

Re: I would like to switch back to mail classic-don't like the new mail

Thanks for mentioning that there is an option with Google Chrome. I located AdBlock and now no more ads! Very much appreciate the heads up!

Message 213 of 279
Tutor

5sec DYI FIX to restore previous Yahoo Mail format

THIS FIX REALLY WORKS!!  (1)  Access Mail, click on the wheel in upper right beside profile (2)  Select "Settings", (3)  UNCHECK "Enable Conversations" option at the very top.  This puts everything back in logical and usable mode!, except for the Send and format toolbar still at the bottom.  After finding this on Yahoo's mail forum, buried in a single Yahoo mail tech support response to tens of thousands such posts, I applied this fix myself and it literally took 5 seconds.   I do wish there was a way of these forum feedbacks reaching  ATT executives, as judging from the Yahoo forums, this upgrade issue is affecting image and bottom line.

Message 214 of 279
Teacher

Re: New Email Format

Offset the costs of doing business? No. Customers of AT&T already pay that every month when they pay their bill.

As for getting use to it, while I have been a supporter of AT&T services many years but now I am getting use to telling friends and family about the emails "features" and loss of service I've endured. Get used to that.

And don't claim this is technology and moving forward. This is bad product by IT developers and bad business by AT&T.
Message 215 of 279
Teacher

Re: New Email Format

Contrary to what the current crop of developers and managers would have us believe, it is possible to add new features and maintain the friendliness and very often the functionality of old versions of applications.

 

And that says what about current developers and managers? Think real hard.

Message 216 of 279
Teacher

Re: New Email Format

It's not the look, it's the changes in function.

 

I understand AT&T is using a free email but because we are paying customers, AT&T should have a way to make those ads disappear. I can manage that on my PC, I can't make the tweak for everyone I know because they don't ask me to, they simply get angry at AT&T.

 

The conversation format of emails. Obviously, I figured out that one and am likewise willing to share with friends and family ... but the one who might come to me aren't aware the format is maintainable.

 

Screen refreshes, the composition would jump around in the box and mess my trainn of thought. I haven't seen this happen in awhile.

 

Backspace does not function consistantly when using IE. It's endurable when Backspace inserts three lines instead but when it deletes an entire paragraph ... that's not good.

 

Saving a draft. There needs to be a force save. I am tired of opening a second tab so I can verify whether auto save is up to date. This is the most critical for me. Any hints?

 

*** Found the answer to this, close the composition window and there will be a prompt whether to save.  Intuitive? Not when one has lost trust in the application. ***

Message 217 of 279
Teacher

Re: I don't like the new ATT.net email format. How do I go back to the old one (Classic)?

I had something similar, I stopped using "stay signed on for 2 weeks." As long as I don't close the browser I stay signed on. Not as convenient but (rationalizing) better practice regarding security.

Message 218 of 279
Teacher

Re: 5sec DYI FIX to restore previous Yahoo Mail format

I was just about to complain about how the subject line reads "Me, me". Stupid feature. Thanks!
Message 219 of 279
Teacher

Re: I don't like the new ATT.net email format. How do I go back to the old one (Classic)?

I have a new anoyance that is getting unberable.

You know the litle box in the left bottom corner that is used to change thems, it activates and colaples the window when you hover over it.

For me it seems to collaple or shrink the window almost every time I go over the page so it alsmost constantly shrinking mail into the middle and giving me theme options.

Often it will not return back to normal so I have to refresh the page.

 

Anybody know how to completely dissable the theme change option or at least dissable the hover settings, maybe some script?

Message 220 of 279
Tutor

Re: New Email Format

How will AT&T offset costs of doing business after losing customers AND INVESTORS because of this fiasco? Bad advertisement /image/P.R. for AT&T since they chose Yahoo and thus got us into this mess. Also remember that our e-mail contacts see ATT.NET and thus credit AT&T as the source of any fouled up e-mails or complaints. Meanwhile, as AT&T drops existing and potential customers, Yahoo is laughing all the way to the bank. As to your AOL comments, I assume it was similarly run to ground and by the way, whoever hears or sees "AOL" anymore?
Message 221 of 279
Voyager

Re: I don't like the new ATT.net email format. How do I go back to the old one (Classic)?

How insulting.  Sending a tutorial on how to use the new email is not answering the question.

Message 222 of 279
Voyager

Re: New Email/Yahoo System

Please do not compare this "AT&T" with the old Ma Bell. I worked for the old Ma Bell, and it was a company dedicated to excellence and customer service, unlike this new company. 

Message 223 of 279
Voyager

Re: I don't like the new ATT.net email format. How do I go back to the old one (Classic)?

Now, this was helpful.  Thanks!  

Message 224 of 279
Scholar

Re: New Email/Yahoo System


rcontrer wrote:

 I worked for the old Ma Bell, and it was a company dedicated to excellence and customer service, unlike this new company. 


Basically, the "new" AT&T wanted to take advantage of the reputation of the old phone company without doing anything to uphold quality and service.   The U-Verse reps know nothing about their own products and just read boilerplate answers to you.   They farmed out responsibility for actual internet services and aren't interested in the dissatisfaction of their own customers. 

Message 225 of 279
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