05-04-2014 8:00 AM
05-23-2014 9:35 AM
05-23-2014 3:19 PM
I totally agree with ALL the negatives regarding the present ATT/Yahoo E-mail format. It is a total mess. Practically nothing works. What the heck are all these tiny rectangular boxes with the miniscule letters and numbers in them? Some secret code? I'm guessing that practically everyone had switched back to the classic format after the last abomination update.....and the nitwits in authority didn't like that. So NOW it is impossible to access the classic format.
This new setup just does NOT work. It is the biggest mess I have witnessed since we joined U-verse in 2007. Why, in heaven's name do you guys keep messing with it? I can't use the words I'd like to use to describe my feelings adequately.......the filter would not allow it.
Much as I would hate to do it.....we may have to dump AT&T and go back to Comcast....at least for our Internet/E-mail access. WHAT a MESS!!!!!!!
05-24-2014 9:40 AM
AT&T is more concerned with their profit margin than providing a decent service to their customers, you are just one more employee more than willing to lie for your job! Dealing with this email is a misury, can't even see the emails for the ads. Your are going to lose customers over this!
05-24-2014 9:44 AM
I agree with everything you are saying except that AT&T doesn't think or care if it is making email better, it's all about greed and how mnany advertyisers that can bombast us with.
05-24-2014 11:27 AM
No, we don't all overcome change and get used to it, especially if the change is not an improvement, but just the opposite. This new email format is a backwards step, not a step forward. Whoever designed it not only needs to be fired, but they should be dumped into a bottomless pit, never to surface again. Please change it again, back to what it was!!
05-24-2014 11:32 AM
I hate the conversation groupings. I'd much rather just see the individual postings rather than the whole chain of them.
05-24-2014 11:36 AM
I do NOT want "helpful information on how to use the new email." I want the OLD email back. I don't want to learn how to use the new email since I want the new email to go away!!
05-24-2014 11:52 AM
The feature I used most (sorting by subject) is defintely missing! Plus, overalll the design is atrocious.
From the main inbox listing, click "View" and you'll see a list of sorting options.
05-24-2014 9:14 PM
I’m honestly surprised there aren't more people complaining about this new email! it is very annoying! The first line in my inbox is an add!! I can’t get rid of it! I’ve gotten used to adds on the page, that’s fine. But stay out of my inbox! When I hit reply, after I type the first letter the screen changes and I can’t see what I’m typing! Let me summarize, PUT IT BACK ATT!!
05-25-2014 11:44 AM - last edited on 05-25-2014 1:41 PM by ATTDmitriyCM
I am joining the long list of people who HATE the new AT&T Yahoo web-based e-mail format. I've tried to live with it for a couple weeks and everytime it leaves me frustrated.
The threading of e-mails is horrible -- most unintuitive I've ever seen, and can never tell which email I'm looking at in a thread. The "reply" function doesn't even let me edit or even see the "subject" line, which I often slightly modify to get people's attention, or simply just to check to be sure I'm replying to the e-mail I intend to reply to.
What official channels can I complain to about this? Up till this point, years of evolution of the AT&T Yahoo webmail interfaces have been positive, but the current state of the interface is positively unusable and horribly frustrating to me....
I have changed back to "classic" email view but that is not like it used to be either -- I want to change to the "previous version" of mail which was working great for me.
I have another non-AT&T associated Yahoo email address and its interface works great for me -- it's the AT&T-specific view on my AT&T associated mail account that is driving me nuts.
U-verse customer for many years
Yahoo Mail customer for longer.
[Personal information removed for your privacy protection]
05-25-2014 3:11 PM - edited 05-25-2014 3:12 PM
I concur that the new email is poorly designed and implemented. I am having several issues...
1. In old version I could compose several different emails at once, each in a different tab.
2. In new version, after selecting compose, I cannot return to my inbox to verify a statement without losing my composition (same issue - no tabs)
3.In old version, when replying, I frequently deleted the sender's text, because I was starting a new conversation. I cannot modify the sender's text now. (This was an easy way to start a new conversation to a large list of recipients).
4. There are now advertisements appearing in my mail folders.!!!!!!!!
5. I could previously sort based on column header (name, date, etc.). Now I must sort on only the fields deemed 'acceptable' by some lazy programmer.
6. The list could go on but I defer.
I emphatically point out that the entire design is definitely DIFFERENT, but it is NOT BETTER.
Please return the option to use the old interface.
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