I don't like the new ATT.net email format. How do I go back to the old one (Classic)?

Mentor

I don't like the new ATT.net email format. How do I go back to the old one (Classic)?

 
Message 17 of 275 (34,640 Views)
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Mentor

New Email Format

I am not sure about anybody else on the forum, but everyone here where I work cannot stand the new email format! We now have sponsored ads at the top of the email, giant ads on the sides, the email frame doesn't expand to fit the whole browser window, the email tabs are no longer prominently visible when enabled, and they moved everything (attachments, send button, font changes, etc) to the bottom of the compose email screen.

The "basic" version is nothing comparable to the old format, just a dumbed down version of this new "full featured" format.  I wish AT&T and/or Yahoo would stop changing everything! A lot of people who work here are older and have trouble adjusting to these changes; therefore I have to re-train them and try to get their emails as close to the old format as possible.

Message 1 of 275 (27,176 Views)
Employee

Re: New Email Format

Change in something is always difficult but we all overcome and get use to it. Just ask anyone who had the old AOL program and when they updated it and changed everything around people went Crazy.

Although im not a fan of Ads that constantly change or refresh taking up a little more bandwidth than i would like, these adds are necessary to offset the costs of doing business. 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 275 (27,152 Views)
Mentor

Re: New Email Format

Why the empty platitudes? Why not just tell us to shut up and get over it? That's what your little AOL example means.

 

The interface change sucks, and you know it. We can voice our displeasure by moving on to another way of checking mail (e.g., Thunderbird), and/or changing ISPs.

 

 

Message 3 of 275 (27,146 Views)
Scholar

Re: New Email Format

I like the new format. Of course, YMMV.
Message 4 of 275 (27,147 Views)
Employee

Re: New Email Format

i was one of those AOL people that could not figure it out for awhile, my point is nothing is the same as it use to be but we adapt, i doubt anything you login to is anything near the same as it was 5 years ago, and im guessing many you didnt like.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 275 (27,148 Views)
Scholar

Re: New Email Format

Interesting that I just started email again and now I see the old format.
Message 6 of 275 (27,128 Views)
Employee

Re: New Email Format

Ok so i went to my yahoo email and clicked on my account and what do ya know theres an option to remove any feeds or tabs you want from your yahoo page.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 275 (27,124 Views)
Teacher

Re: New Email Format

We lost so much productive time this AM when the ridiculous new format just appeared. It is not workable on any level and I will change to Thunderbird or something else if it re-appears. Thank heavens the regular e-mail returned this afternoon so we can get some work done here in our offices. What an abomination.

Message 8 of 275 (27,104 Views)
Scholar

Re: New Email Format


kalin88 wrote:

We lost so much productive time this AM when the ridiculous new format just appeared. It is not workable on any level and I will change to Thunderbird or something else if it re-appears. Thank heavens the regular e-mail returned this afternoon so we can get some work done here in our offices. What an abomination.


No offense, but in a few minutes "I got it" with the new format.  And while it had a new look, I didn't see anything missing, just things in different positions and format.

 

And of course, YMMV

 

Message 9 of 275 (27,099 Views)
Teacher

Re: New Email Format

I don't mind the ads on the sides, I can ignore those if I wish, but the sponsored email at the top bothers me.  I got into the habit of clicking on the top email automatically to read the latest email first, and now it is an ad.  Grrr.  And there seems to be no way to write to att directly about this.  Double grrr.

Message 10 of 275 (26,924 Views)
Teacher

Re: New Email Format

I have a simple question. Does anybody have a simple answer? I used to be able to SORT my EMAIL by SENDER. The new AT&T email does not appear to let me do that. How can I sort my email by SENDER?

Message 11 of 275 (26,891 Views)
Teacher

Re: New Email Format

I agree, I can no longer sort email by sender and that is a very important feature to me. Please put this feature back in. I'm not a fan at all of the newly reworked format, especially the adds at the top of the inbox, and the use of "Me" instead of my name, but could deal with that if the "sort by sender" feature is returned.

Message 12 of 275 (26,880 Views)
Tutor

Re: New Email Format

[ Edited ]

I don't love the new format, though I'm getting used to it.  I tried to delete a single e-mail in a thread and it deleted the entire thread.  Then I realized there's a "more" button and that's how you delete a single message.  Not super intuitive.  Fonts came in too small, yatta yatta yatta....

 

I agree there should be way more space for your e-mails and less space for ads, but let's face it, there are investors to make happy and that's all they really care about.

 

If you don't like ads, download the Ad-Block Plus Add-on for practically every browser out there.  I haven't seen an ad in years....

Message 13 of 275 (26,862 Views)
Scholar

Re: New Email Format

Sounds like some have the new web mail while others do not.  I guess ATT is rolling this out gradually.

 

BTW, I'm in Chicagoland and have the "old" verison, although the new one popped up for a brief time a few weeks ago.

 

 

Message 14 of 275 (26,860 Views)
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