I can get email but can't send att email from my IpAD

Contributor

I can get email but can't send att email from my IpAD

I can no longer send att email from my IPAD outlook account ; only receive it.  What do I need to do to solve this?

Message 1 of 9 (4,596 Views)
Tutor

Re: I can get email but can't send att email from my IpAD

Same here. No outgoing. Started about 2 hours ago.

smtp.att.yahoo.com
Message 2 of 9 (4,560 Views)
Contributor

Re: I can get email but can't send att email from my IpAD

Same for me.  All mobile device lost send and recv.   Anybody find a fix?  

Message 3 of 9 (4,544 Views)
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Tutor
Solution
Accepted by ATTJulieCS (Community Support)
‎09-30-2015 1:39 AM

Re: I can get email but can't send att email from my IpAD

**I have the fix**

 

close and reopen your web browser.

 

go to

 

mail.yahoo.com and login

 

Dont go to any of the ATT.yahoo pages. Directly to mail.yahoo.com and log in

 

Once you do that it clears something and outlook will resume working again.

 

I got a nice helpful person that admitted a problem was happening on a hit or miss basis and gave me a fix, all in one phone call.

 

I'm taking the rest of the day off!

Message 4 of 9 (4,532 Views)
Community Support

Re: I can get email but can't send att email from my IpAD

Did @Caryw01 's resolution work for anyone else? 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

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Message 5 of 9 (4,497 Views)
Contributor

Re: I can get email but can't send att email from my IpAD

Tried Caryw01's solution. Worked great!

Message 6 of 9 (2,770 Views)
Contributor

Re: I can get email but can't send att email from my IpAD

Awesome, I've been dealing with the problem since this morning on my desktop computer and can't find anyone at AT&T who has a clue.  Changing browsers, going through yahoo instead of at&t, signing in and out, nothing has worked yet.  Very frustrated.  :-(  

Message 7 of 9 (1,154 Views)
Contributor

Re: I can get email but can't send att email from my IpAD

[ Edited ]
I used this in the outgoing mail server and it work....android.smtp.mail.yahoo.com
Message 8 of 9 (563 Views)
Contributor

Re: I can get email but can't send att email from my IpAD

I am locked out of Yahoo because I forgot my password. Now I have to wait for Yahoo to send my temporary pasword by conventional mail. This will be the second time they have done this, although I have been locked out only once. It's been more than a couple of days so far. Went to the Att store and they couldn't help. Re-logged into Att.com which is supposed to reset everthing, but it does not work. Any mail or reply I try to send gets put into a que. This has been going on for several weeks now. As soon as I get yahoo working, I am switching to Gmail.
Message 9 of 9 (437 Views)