Contributor
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1 Message
How to configure Thunderbird email client?
I am having difficulty configuring my Thunderbird email client running on a Windows 10 PC to send email. This is how my Outgoing Server (SMTP) is configured:
Server Name: outbound.att.net
Port: 465
Connection Security: SSL/TLS
Authentication Method: Normal Password
Username: my att username with the @att.net portion not included
When I try to send a message there is a long pause and then I'm asked for my password. I type in my password and I'm told "Login to server outbound.att.net failed" and I'm asked to retry my password.
The status message states that I'm connected to att.net but my password isn't accepted.
Any idea what I'm doing wrong?
Thanks!
JefferMC
ACE - Expert
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35K Messages
7 years ago
@ReformSchooler ,
I think you need to use the whole e-mail address. I was looking for the support article about this, but it appears that AT&T's Support Knowledge base is down.
UPDATE: it's working now, try https://www.att.com/esupport/article.html#!/email-support/KM1010491
While Thunderbird is not listed in the list of clients, choose one of the Outlooks, the information is the same, it just goes in different fields.
You can also try this automated e-mail setup tool:
https://pattcw.att.motive.com/wizlet/EmailConfig/welcomePrepare.do
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Carol2
Teacher
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32 Messages
6 years ago
As of October 2018:
AT&T Email Server - POP3 and IMAP email settings
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2018_1014 14.03.01 Greenshot 000085.jpg
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