- edited 11-01-2019 9:14 AM by ATTCommunityTea
You may have been notified that your E-mail account is about to get unmerged. You may have had a merged account where your AT&T E-mail and Yahoo E-mail were merged into a single account, which allowed the password and inboxes to be shared.
If you are not sure if you have a merged account, it is likely you have one if:
What is Happening?
Beginning mid-November 2017, you will no longer be able to sign in to myAT&T or att.net with your Yahoo ID.
Beginning early December 2017, all merged email accounts will be separated into two separate email accounts.
What does this mean to you?
Beginning in mid-November 2017, you will need to start using your AT&T email address to sign in to myAT&T instead of your Yahoo email address.
In early December 2017, you’ll need to start signing in to your AT&T and Yahoo email accounts separately since you will now have two unique accounts.
What about my Sub-accounts?
What about my E-mails, Contacts, and Folders
Not able to Sign In
David, AT&T Community Specialist
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Solved by: Go to Solution.
11-17-2018 7:23 PM
I am having trouble accessing an AT&T subaccount. It shows up on the drop-down box along with the other email addresses, but the program does not recognize my password--although I had no problems with it last week. I tried another browser and got a message that I could reset the password. When I clicked on that a large message box came up stating I was being redirected to ATT.com where I could recover my password. However, I was never redirected. How do I access this subaccount?
11-20-2018 2:17 PM
I am still not able to change my Yahoo email password. It redirects me back to the MyATT login which then says my old SBC global email login and password do not exist. How am I to fix this issue when AT&T and Yahoo refuse to help??
11-26-2018 11:01 PM
I had an at&t account and moved overseas and my yahoo e-mail account is still linked to at&t account and I can not change my password and my account is hacked and no one helps me from at&t. Scam artists from all over the world are using my account to send spam and trying to do the same to others. I changed my name to Hacked At&tyahoodonthelp. The account number was 93940038, the phone number was 713 666 0149. e-mail either email@example.com or firstname.lastname@example.org, my hacked yahoo account is email@example.com. When I try to change my password, the site sends me to the at&t yahoo web site and my account does not exist there. I can t even close this account.
Can someone please help me? When I calll from overseas, they keep transfering me from one to another who can not solve the problem. This is really frustrating.
- edited 12-07-2018 1:58 PM by cathy2981
Well, here it us almost a year later and they just now pulled that unmerge truck on me. With zero warning.
I am not surprised, just disgusted.
I cannot login to Yahoo, and Att account is frozen. I have had three dudital assistants “guarantee “ me that if I just go to site ........ I will have my contacts andcemails back.
What a crock. Have had this account forever, and this has how they reward me. [Edited to comply with Guidelines]
11-06-2019 10:56 PM
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