AT&T Community Forums

How do I get our IP unblocked?

I am having trouble contacting anyone about our IP being blocked. I have tried all of the links in the forums and they seem to be dead. I have also forwarded emails to abuse_rbl@abuse-att.net but never hear anything back. We are a church and rely on communicating with our members through email but all of our members with @att or @sbcglobal have been blocked. This is the error message that I get: 553 5.3.0 alph156 DNSBL:ATTRBL 521< 198.21.5.207 >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net.

Can you help me straighten this out?

Thanks,

Steve

Responses

ATTHelp

Community Support

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231.3K Messages

7 years ago

Hey @slhudson,

We have sent you a private message and look forward to working with you to get this sorted.

ATTU-verseCare

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slhudson

Contributor

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2 Messages

7 years ago

Thanks for your response. I just looked into our “blocked” messages area and there weren’t any! It seems that someone on your end has already cleared up the issue without making me aware of it. Many thanks!

Thanks,

Steve

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