Hacked & disposable addresses used to harrass

Contributor

Hacked & disposable addresses used to harrass

[ Edited ]

...  In Illinois, this is criminal activity, but AT&T will not provide help, other than standard "articles".  They keep giving me different stories, saying I was "phished" (I was not),  that my email was "kicked out" of the server, etc.  They will not help me with any documentation stating my account was comprimised and used by someone other than me. 

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Message 1 of 3 (274 Views)
Community Manager

Re: Hacked & disposable addresses used to harrass

Hello @Moxieteach 

 

I'm sorry you're having some issues with your emails. Our team will be happy to help you get your password reset and get your access back. Please send us a private message by clicking here, please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy


Rethink Possible


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Message 2 of 3 (233 Views)
Contributor

Re: Hacked & disposable addresses used to harrass

[ Edited ]

Ridiculous.  Changing a password will not reveal the person(s) responsible for infiltrating my account.  MY ACCOUNT WAS HACKED THEN USED.  Once this was done, the person(s) responsible managed to have the account REMOVED.  And you think changing a password on a dead accoount would compensate or somehow bring the perpetrator to justice? And now you want Yahoo to be held responsible because the accounts were merged?  It was the AT&T account that was hacked, not the Yahoo account.  It is AT&T that refuses to assign their security team to investigate this. If they did, it would be an admission that AT&T is responsible.

 

[Inappropriate comments removed]

Message 3 of 3 (217 Views)