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EJLaug's profile

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1 Message

Thursday, April 20th, 2017 9:22 PM

Email messages disappear from my inbox on my Iphone

I use Microsoft Outlook 2007 for my email; I use an Iphone 5.  When i go to check my inbox on my Iphone it will show messages then they all disappear.  How can I prevent the messages from disappearing on my Iphone?  On my Iphone I have do not delete for 2 weeks, but that doesn't seem to matter.

Community Support

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230.7K Messages

7 years ago

Hi @EJLaug,

 

Sorry to read of the trouble you are having with Outlook. We actually a few few troubleshooting articles that may help. On this page is a section labeled Internet Hot Topics. One of those links is labeled Email Troubleshooting. Click on that, you will find troubleshooting information that may help.

 

If you are on a browser, the link will be to the right. If you are on a mobile device, scroll down to find it.

 

You may need to visit Microsoft's troubleshooting site for more information to resolve this. 

 

-ATTU-verseCare

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