Helpful Links

Email messages disappear from my inbox on my Iphone


Email messages disappear from my inbox on my Iphone

I use Microsoft Outlook 2007 for my email; I use an Iphone 5.  When i go to check my inbox on my Iphone it will show messages then they all disappear.  How can I prevent the messages from disappearing on my Iphone?  On my Iphone I have do not delete for 2 weeks, but that doesn't seem to matter.

Message 1 of 2

Re: Email messages disappear from my inbox on my Iphone

Hi @EJLaug,


Sorry to read of the trouble you are having with Outlook. We actually a few few troubleshooting articles that may help. On this page is a section labeled Internet Hot Topics. One of those links is labeled Email Troubleshooting. Click on that, you will find troubleshooting information that may help.


If you are on a browser, the link will be to the right. If you are on a mobile device, scroll down to find it.


You may need to visit Microsoft's troubleshooting site for more information to resolve this. 



Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic

Having trouble with your email? Need to change your password? Has your email been hacked? Check out the links below for help! Don't Forget To Search The Forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Additional Support