Contributor
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2 Messages
Email from Amazon blocked
my email account ####@att.net is refusing to accepts emails from Amazon. Amazon assures me this is on the att side and Amazon can not do anything until att resolves the problem.
i don’t know what is causing the problem but really need help since it is preventing me from changing my Amazon password that has been compromised.
Helpppppp!!
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Hi @catmandu57,
This site is intended for ISPs, email providers, and other service providers who want information about the AT&T email service, how it works, and how to resolve related issues.
It is never the intention of the AT&T Postmaster staff to block legitimate mail. Unfortunately, legitimate messages are sometimes blocked as a result of our antispam and antivirus measures. We would like to fix these problems as soon as possible, but we need your help. Please email our block list group for more information or to find out how to unblock emails.
If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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ATTHelp
Community Support
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231.3K Messages
5 years ago
Hello @catmandu57,
I understand you're having issues in regards to accessing Amazon, so let's see what we can do.
Have you tried a password reset on your email?
Doing so may resolve the login issue with Amazon. Please let us know if it does.
Also, have you checked your spam folder in case Amazon notifications go to that?
Mihai AT&T Community Specialist
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catmandu57
Contributor
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2 Messages
5 years ago
In the long run, I had to make a new yahoo email account just to use Amazon.
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Rjdmnewt1
New Member
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1 Message
4 years ago
Figured it out....
Windows Mail and em Client don’t have all the sub folders that Yahoo.com has when you log onto Yahoo.com and check for emails. I found all the OTP emails in a folder labeled “Archive” at Yahoo.com.
Yahoo.com, att.net and sbcglobal.net will work this same way.
Punched in OTP and all was well.
(edited)
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