Email after cancelation

Contributor

Email after cancelation

I am considering canceling my dsl service. If it is cancelled will I be able to keep access to my @bellsouth.net email address.
Message 1 of 6 (1,944 Views)
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Accepted by ATTJulieCS (Community Support)
‎09-30-2015 1:39 AM

Re: Email after cancelation

[ Edited ]

 

 


camozor wrote:
I am considering canceling my dsl service. If it is cancelled will I be able to keep access to my @bellsouth.net email address.


This is a great question @camozor !   This should answer it for you: http://www.att.com/esupport/article.jsp?sid=KB418183&cv=801#fbid=q3qJHkwNcp_

 

 

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Message 2 of 6 (1,919 Views)
Contributor

Re: Email after cancelation

The link referes to att.com email addresses.

What about bellsouth.net emails ?

 

I've been mislead by AT&T so many many times over the past 3 weeks or so that I can't ignore any

detail that may or may not be relevant i.e. att.com email same as bellsouth.net email.

 

Thank you,

Jon

Message 3 of 6 (1,752 Views)
Contributor

Re: Email after cancelation

I have the same question with my pacbell.net email and do not think the link posted above solves the problem.  I 'm still looking for a real answer.

Message 4 of 6 (1,707 Views)
Tutor

Re: Email after cancelation

It would be great if AT&T would clarify the issue in writing.

Message 5 of 6 (1,454 Views)
Contributor

Re: Email after cancelation

In my experience, the customer service you receive with a free account is non-existent. Given the number of spam attacks with yahoo-related email addresses, and a lack of customer service, I suggest using another email provider. My in-active and now de-activated bellsouth email address has been spamming. I have no access to the account (I deactivated it) and no help from customer service.

Message 6 of 6 (1,431 Views)