Email Password Reset

Email Password Reset

[ Edited ]

I noticed that my email account had been possibly hacked yesterday. I have tried to reset my password with the security question that I provided but it is saying that they are wrong. Is there any way that I can have a temporary password sent to an alternate email or am I out of luck on retrieving my emails?

Message 1 of 4 (5,924 Views)
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Former Moderator
Solution
Accepted by ATT_James (Former Moderator)
‎09-30-2015 1:39 AM

Re: Password reset

[ Edited ]

dsmith0822,

 

I will include the steps to take to recover your email account.

 

My AT&T email account may have been hacked, phished, or compromised

 

Email password change or reset

 

Learn about your free att.net email account

 

 

James

 

(Note: edited to update URLs)

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Message 2 of 4 (5,834 Views)
Community Support

Re: Password reset

Hi dsmith0822,

 

Just wanted to check in and let you know that we received your private message. One of our managers will be reaching out to you shortly to assist.

 

Thanks!

 

Nicole K.

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button. We are here to help Monday - Friday. For additional support, please visit AT&T Support Center  or Contact AT&T.

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Message 3 of 4 (5,825 Views)
Contributor

Re: Password reset

I am having the same issue. I have bad information of email to send reset to.
Message 4 of 4 (512 Views)