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EMAIL SPAM - What You Can Do To Stop It!

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EMAIL SPAM - What You Can Do To Stop It!

Who out there loves to be inundated with unsolicited email? This digital wasteland of mysterious messages clogging your inbox. Also known as SPAM, appropriately named after that mysterious meat like substance that most want nothing to do with in a nutritional diet. Well, if you like SPAM this article is not for you. If you don’t like SPAM like us here in the community forums this article will help you learn how to block/unblock email by sender.


You can block email messages from an unwanted sender. Messages will automatically delete from your inbox, spam, and trash folders. Unblocking is just as easy.

 

Learn what to look for here.


First, learn how to:

Block an email address

Sometimes it's necessary to block messages from a particular sender. Your AT&T email account makes it easy to block unwanted messages.

 

Follow these steps to block an email address:

 

  1. Log in to your AT&T email account.
  2. Select the gear icon, and then select Settings from the top-right corner of the page.
  3. Select Blocked Addresses from the left-hand menu.
  4. Enter the address you'd like to block in the Add an address field.
  5. Select the Block button and then select Save. This email address is now blocked, and you will not be able to receive email messages from that address.

Now, learn how to:

Unblock an email address


If you change your mind and want to unblock an email address, it's easy.

Follow these steps to remove an email address from your blocked list:

 

  1. Go to the Blocked Addresses page.
  2. Select the email address you'd like to remove from the Blocked Addresses list.
  3. Highlight the address.
  4. Select the Remove button and then select Save. This will remove it from your list of blocked senders, and you can receive email from that address again.

Additional information


Learn more about blocking and unblocking

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 20
Community Support
Solution
Accepted by topic author Community Support
Accepted by ATTU-verseCare
‎04-14-2017 12:15 PM

Re: EMAIL SPAM - What You Can Do To Stop It!

Are you getting a lot of spam? Is it getting on your nerves? Check out some helpful tips above to put a stop to it!

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 20
Contributor

Re: EMAIL SPAM - What You Can Do To Stop It!

Where can I send suspected email spam, or fraudulent emails to at AT&T?

Message 3 of 20
Contributor

Re: EMAIL SPAM - What You Can Do To Stop It!

I use this service they help stop spam and help me get money for my spam.

https://www.spamprivateeye.com/

Message 4 of 20

Re: EMAIL SPAM - What You Can Do To Stop It!

We are a legitimate business that has gotten on the SPAM block for AT&T. I first reported this issue 16 days ago per the AT&T instructions on the delivery failures. 6 days ago they said we would be removed from the block in 24 - 48 hours. We are still being blocked. I have been emailing them examples of the blocked emails about every day. I don't know what else to do. Any suggestions?

 

Very UNIMPRESSED with their service and the dis-service they are doing to their email customers by blocking communications that their customers need.

 

Based on this, I certainly would NOT recommend using them as your email provider!

Message 5 of 20
Scholar

Re: EMAIL SPAM - What You Can Do To Stop It!

You are not addressing the issue, case in point is "cbd@" SPAM. They are using a generator to continually change their email address (s) there are an infinite number of bogus addresses they can use and they are currently using cbd@ ----- . And you cannot successfully block anything starting with "cbd@" , I've tried it and the just move from my SPAM file to my inbox !

Message 6 of 20
Tutor

Re: EMAIL SPAM - What You Can Do To Stop It!

I have the same problem. I have pulled up the "raw data" and used Arin Who-Is IP lookup to find out where they're coming from, to my shock they're coming from Amazon Technologies, Inc., Amazon Web Services both out of Seattle WA.

I'm a Prime customer of Amazon and incredibly disturbed by this intrusion.  They of course deny all knowledge of this slamming. I have received almost 1000 emails in about a month and blocking thru ATT is useless.

At this point I am unsure how to handle it, changing my email service is a huge undertaking and I refuse to be punished because of these companies engaging in illegal behavior. 

ATT is responsible and should move to correct it ASAP.

Message 7 of 20
Contributor

Re: EMAIL SPAM - What You Can Do To Stop It!

Hi,
Message 8 of 20
Tutor

Re: EMAIL SPAM - What You Can Do To Stop It!

This ATT advice to control spam/scam emails does not work. I blocked until I reached the 1000 blocked emails limit and ATT has not been helpful about what to try next. I also marked them all SPAM and sent those emails to five different ATT, Yahoo, & GOV addresses that are supposed to be doing something about those email senders. I am now experimenting with the filters but new random email addresses is making that effort futile as well.

Message 9 of 20
ACE - Expert

Re: EMAIL SPAM - What You Can Do To Stop It!

@hank33 said:

I am now experimenting with the filters but new random email addresses is making that effort futile as well.

FYI, your effort was futile before you even began because the att/yahoo spam filters take precedence and user defined filters are not even looked at if the spam filters determine an item is spam to be placed the spam box.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 20
Contributor

Re: EMAIL SPAM - What You Can Do To Stop It!

It's important to know the difference between spam, unwanted emails, and junk email. It's good to know the difference between the three. 

 

Unwanted emails are either personal emails you don't want to acknowledge, or advertising emails from vendors. You'll usually see them in your regular email box. To get rid advertising, navigate to the bottom of the page where you see the small print, and opt out of the unwanted email. Reputable vendors will typically discontinue unwanted advertising emails either instantly or within the week.

 

Junk emails are a little more difficult to manage. These should appear in your email system; but, depending on the way your email is set up, you might end up some mix of advertising or unwanted emails. This is best solved by using filters using your ISP's webmail interface - the most direct way of managing the mail. If you can't fix it yourself, you should ask for someone in Support to help fix the problem. 

 

Spam email is the most irksome problem for most users - the endless torrent of unwanted, unsolicited, and sometimes offensive ads that never seems to go away. Every time you set up a filter, more illegitimate emails appear in their place. This seems to be a major part of your issue, but I'm not certain. Don't ever respond to the spam emails; you'll just get more of the spam. I don't know the details of your situation, but I've found a way to manage them, and I'm pretty sure you can cut down on the spam.

 

1. Never, ever respond to spam, or even open the emails. Sometimes, the spam contains malware that can damage your computer. At the least, you'd be giving up your online privacy and security. 

2. Divide your email system into two email accounts. The first section should be dedicated only to people or vendors you really trust. Ideally, you won't get any unwanted email from these users. And if you get advertising, you can always opt out of the emails. The second account should only be for less secure internet transactions. Finally, consider retiring the problematic email account and migrating to a new account with fresh passwords. 

3. Avoid risky sites. They're rife with malware and spam. Also, some retailers sell your email list without your consent - another reason for migrating to a new account.

4. Make sure your computer has gone through a malware scan. I can assure you that your system has been infected. There are several good free options.

 

 

Message 11 of 20

Re: EMAIL SPAM - What You Can Do To Stop It!

It is virtually impossible to block today's email spam due to the huge number of valid top-level-domains

Message 12 of 20

Re: EMAIL SPAM - What You Can Do To Stop It!

Why can't we block email ALL messages by default and and accept ONLY those domains we specify (.com, .net, etc).  There are now over 1000 valid top-level-domains available and an unlimited number of sub domains for each of these (.gdxwmr.site, etc) so how is it possible to filter against all of these?  It's not...  That's why we must take a different approach to foil the spammers.

Message 13 of 20
Contributor

Re: EMAIL SPAM - What You Can Do To Stop It!

Spam can be pretty exasperating. Spam filters aren’t effective all the time, and that’s why judicious use of the Junk Mail box can solve this problem. I realize I don’t know the details of your issue, but a good general rule is to set up the Junk Folder in the client software (in my case, it’s Apple Mail), monitor the email to make sure you’re catching all the Junk emails…and then, once the Junk Mail issue is has been addressed, ignore the Junk Mail entirely.

By concentrating on the client software, you have more flexibility to direct the Junk Mail results.

Keep up the fight!


Message 14 of 20

Re: EMAIL SPAM - What You Can Do To Stop It!

Thanks so much for your reply poikkeus...  My issue is directly related to the latest trend unscrupulous spam providers have adopted to thwart standard spam filters by the misuse of valid top-level-domains (and subdomains).
For example, just this morning I received the following messages:
subject  >>>  Claim your free bottle of CBD Hemp Oil
    from  >>>  Healthy Report (5khlPX3KTCTD@bluemoon.pw)

subject  >>>  Learn How a Reverse Mortgage Loan May Help your Credit Card Problems    from  >>>  Get AAG Mortgage (jpakvzmqwn@patchtable.info)

subject  >>>  Selling Your Home? Access Updated 2019 Realtor Rankings
    from  >>>  HomeLight Top Realtors (gazwxilhons@chainsti.works)

subject  >>>  Keith Need to borrow $1,000 - $10,000?    from  >>>  Loan Confirmation (Elizabeth@refracturable.xyz)

subject  >>>  Protect your Home    from  >>>  Vivint Security Provider (izxedvwhmq@wasteejec.mobi)
Every week, or so, these criminals change the domain they use and resend the same ads

And the list goes on...  Every week, or so, these criminals change the domain they use and resend the same ads.  Like I stated previously, there are now over 1000 of these top-level-domains which makes maintaining a filter-list untenable (att.net limits you to 1000 filters) not to mention that it appears that valid domains can be subverted with garbage/invalid subdomains of .com and .net addresses, re: porbbym@xix.net.  Spammer technology has moved up a several notches and the email providers haven't been able/willing to keep up with the problem. The capability to, optionally, filter these expanded domains as a group would help immensely.  I'm so tired of spending ~20% of my time each day maintaining my filter list and I don't want to keep changing my email ID every time another site is hacked.  There has got to be a better way!
Message 15 of 20
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