- edited 04-24-2017 12:04 PM
Who out there loves to be inundated with unsolicited email? This digital wasteland of mysterious messages clogging your inbox. Also known as SPAM, appropriately named after that mysterious meat like substance that most want nothing to do with in a nutritional diet. Well, if you like SPAM this article is not for you. If you don’t like SPAM like us here in the community forums this article will help you learn how to block/unblock email by sender.
You can block email messages from an unwanted sender. Messages will automatically delete from your inbox, spam, and trash folders. Unblocking is just as easy.
Learn what to look for here.
First, learn how to:
Block an email address
Sometimes it's necessary to block messages from a particular sender. Your AT&T email account makes it easy to block unwanted messages.
Follow these steps to block an email address:
Now, learn how to:
Unblock an email address
If you change your mind and want to unblock an email address, it's easy.
Follow these steps to remove an email address from your blocked list:
Learn more about blocking and unblocking
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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Solved by: Go to Solution.
04-14-2017 12:15 PM
Are you getting a lot of spam? Is it getting on your nerves? Check out some helpful tips above to put a stop to it!
08-23-2018 9:30 AM
We are a legitimate business that has gotten on the SPAM block for AT&T. I first reported this issue 16 days ago per the AT&T instructions on the delivery failures. 6 days ago they said we would be removed from the block in 24 - 48 hours. We are still being blocked. I have been emailing them examples of the blocked emails about every day. I don't know what else to do. Any suggestions?
Very UNIMPRESSED with their service and the dis-service they are doing to their email customers by blocking communications that their customers need.
Based on this, I certainly would NOT recommend using them as your email provider!
09-22-2018 1:56 PM
You are not addressing the issue, case in point is "cbd@" SPAM. They are using a generator to continually change their email address (s) there are an infinite number of bogus addresses they can use and they are currently using cbd@ ----- . And you cannot successfully block anything starting with "cbd@" , I've tried it and the just move from my SPAM file to my inbox !
11-05-2018 1:40 PM
I have the same problem. I have pulled up the "raw data" and used Arin Who-Is IP lookup to find out where they're coming from, to my shock they're coming from Amazon Technologies, Inc., Amazon Web Services both out of Seattle WA.
I'm a Prime customer of Amazon and incredibly disturbed by this intrusion. They of course deny all knowledge of this slamming. I have received almost 1000 emails in about a month and blocking thru ATT is useless.
At this point I am unsure how to handle it, changing my email service is a huge undertaking and I refuse to be punished because of these companies engaging in illegal behavior.
ATT is responsible and should move to correct it ASAP.
11-13-2018 10:44 AM
This ATT advice to control spam/scam emails does not work. I blocked until I reached the 1000 blocked emails limit and ATT has not been helpful about what to try next. I also marked them all SPAM and sent those emails to five different ATT, Yahoo, & GOV addresses that are supposed to be doing something about those email senders. I am now experimenting with the filters but new random email addresses is making that effort futile as well.
11-13-2018 2:49 PM
I am now experimenting with the filters but new random email addresses is making that effort futile as well.
FYI, your effort was futile before you even began because the att/yahoo spam filters take precedence and user defined filters are not even looked at if the spam filters determine an item is spam to be placed the spam box.
12-14-2018 1:00 PM
It's important to know the difference between spam, unwanted emails, and junk email. It's good to know the difference between the three.
Unwanted emails are either personal emails you don't want to acknowledge, or advertising emails from vendors. You'll usually see them in your regular email box. To get rid advertising, navigate to the bottom of the page where you see the small print, and opt out of the unwanted email. Reputable vendors will typically discontinue unwanted advertising emails either instantly or within the week.
Junk emails are a little more difficult to manage. These should appear in your email system; but, depending on the way your email is set up, you might end up some mix of advertising or unwanted emails. This is best solved by using filters using your ISP's webmail interface - the most direct way of managing the mail. If you can't fix it yourself, you should ask for someone in Support to help fix the problem.
Spam email is the most irksome problem for most users - the endless torrent of unwanted, unsolicited, and sometimes offensive ads that never seems to go away. Every time you set up a filter, more illegitimate emails appear in their place. This seems to be a major part of your issue, but I'm not certain. Don't ever respond to the spam emails; you'll just get more of the spam. I don't know the details of your situation, but I've found a way to manage them, and I'm pretty sure you can cut down on the spam.
1. Never, ever respond to spam, or even open the emails. Sometimes, the spam contains malware that can damage your computer. At the least, you'd be giving up your online privacy and security.
2. Divide your email system into two email accounts. The first section should be dedicated only to people or vendors you really trust. Ideally, you won't get any unwanted email from these users. And if you get advertising, you can always opt out of the emails. The second account should only be for less secure internet transactions. Finally, consider retiring the problematic email account and migrating to a new account with fresh passwords.
3. Avoid risky sites. They're rife with malware and spam. Also, some retailers sell your email list without your consent - another reason for migrating to a new account.
4. Make sure your computer has gone through a malware scan. I can assure you that your system has been infected. There are several good free options.
02-12-2019 9:42 AM
Why can't we block email ALL messages by default and and accept ONLY those domains we specify (.com, .net, etc). There are now over 1000 valid top-level-domains available and an unlimited number of sub domains for each of these (.gdxwmr.site, etc) so how is it possible to filter against all of these? It's not... That's why we must take a different approach to foil the spammers.
02-12-2019 10:36 AM
02-12-2019 1:19 PM
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