E-Mail log in

I can't log into my e-mail account either. I changed my password but it's still not working. It keeps saying....We're sorry. We cannot process your request at this time. We apologize for the inconvenience. For more information please contact us. I need to get into my e-mail so I can do some business. When is this going to be fixed?

If I can't get into my e-mail, how am I supposed to see a e-mail when new solutions is sent? LOL 

SMH!

I cannot get email online access but it goes through to my phone yahoo mail. I have the same problem though I had received an email stating I requested a password change days ago and it was not me. I changed it after that!

Same here.  I changed my password before I came seeking help and it did not good. 

I have had  prodigy.net email  since 1995 , currently  at &t is prompting me for a password and user name, as I am not  an at& t customer  I do not have these credentials  . The prodigy email is my  main  contact with people , doing business , along with medical info and bill paying . Please advise as I need to log into my account 

We're here to help get you back into your email, @FakenameorUS.

Here is information on how to find your user ID and on how to reset your password if you forgot them. For password reset, do the following:

1. Go to myAT&T.
2. Select Forgot Password.
3. Complete the password info.
4. Choose security questions or temporary password and follow the prompts.(If you choose temporary password, we’ll let you know where we sent it.)
5. Create your new password.

Let us know if this helps or if you still need further assistance with this. 

Elmi, AT&T Community Specialist.

Yes it is working  right now,    and hope At& T keeps it open for use .  thanks , hopefully that was the end of the issues  , appreciate  you're reply 

Glad we could help, @FakenameorUS.

Please do not hesitate to reach back out with any other questions or concerns and thank you for contacting the AT&T Community Forums Team. 

Elmi, AT&T Community Specialist.