Our company tries to send emails to users with ids using sbcglobal.net, att.net. However, we have observed that the same are not being delivered.
IP address used for email communication is 18.104.22.168.
Could you please help me to check whether my IP is Whitelisted and assist me further in solving the issue ? I have repeated tried to email email@example.com but have never received any response from them.
Thank you for reaching out! The Postmaster website is the best way to help you find out whether or not your IP address is still blacklisted. There was a glitch that caused messages to not get through to them, but that should be fixed by now. Try sending your message again. Just be aware that it will likely take a while for them to get back to you.
If you need assistance with anything else, just let us know!
Aminah, AT&T Community Specialist
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