Configuring Outlook 2011 for iMac with


Configuring Outlook 2011 for iMac with

I'm running Apple OS X v10.8.2 (12C60) aka, Mountain Lion, and MS Office for Mac 2011, v14.2.5 (121010).  I have followed the advice and settings from another thread (same subject) and worked with the att 24/7 esupport help team and I'm dead in the water (sts).  I keep receiving the following errors, "Authentication failed because Outlook doesn't support any of the available authentication methods", with the following details - Could not retrieve mail. Account name: "Att", Error code: - 17897.  I can't receive or send emails via Outlook.


I've been using Outlook email features for years with cox and would really need Outlook to work with my new account.  I would appreciate hearing from anyone.



Message 1 of 2 (1,772 Views)
Former Moderator
Accepted by ATT_James (Former Moderator)
‎09-30-2015 1:39 AM

Re: Configuring Outlook 2011 for iMac with




     Sorry to hear that your having this trouble. I have included two links below.



     I found this first link perusing the web for answers, it's off the Microsoft help site.

Microsoft Support


     This link is off our ATT forum and has a lot of helpful information on this subject.

Forum find


I hope between these two links your problem will be solved.


Thank You,


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