I have been unable to login to my prodigy.net email on a computer since Thursday June 6, 2019. Typically I login into it via yahoo. For whatever reason I was logged out on Thursday and whenever I try to log back in, it takes me to an AT&T page. If I try to login with my prodigy email and password it tells me that it is invalid. I am not sure if at some point I had AT&T for internet service. I can say for a fact it hasn't been for at least 4 years. How can I get this fixed?
Originally, we were unable to reset the passwords for either of the accounts. After your response, we decided to try again and were able to reset the passwords and access the accounts. Thank you so much!!
I just had this problem yesterday, suddenly, and couldn't get it fixed after at least an hour of trying with customer support, with multiple attempts to reset my password, so a problem ticket was sent to 'expedited', but I happened to look later that day into my History folder on my browser, and there were entries shown there where I had previously logged into my email, so I clicked on one of them, and suddenly I was into my email! I then tried logging in with the last reset password that we'd tried, and that now worked. Perhaps this will help others too.