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Bitr2018's profile

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1 Message

Saturday, July 13th, 2019 11:40 AM

Can't sign into my AT&T e-mail

Despite working with AT&T agents twice in the last three days, and spending several hours trying to correct the issue, I am still unable to sign in to AT&T to get my e-mails.  We have changed the password, tried different browsers, called Yahoo, everything the agents could think of.  I have been told by the agents that the issue is with AT&T and has been gong on for over a month.  I don't want to "try" another work-around, I want the problem fixed so I can get what I am paying for.

Accepted Solution

Official Solution

Community Support

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231.4K Messages

5 years ago

Hi @Bitr2018,

 

We are happy to help! You are here because you can't sign into your email or you forgot one of your many passwords.

Heads Up: It is recommend that you use your member ID  to sign in. Find Your ID Now

We've recently enhanced the security of AT&T Email, Learn How AT&T Is Making Your Email More Secure here.

You may need to create and Secure Mail Key, you can create your key now.

Try these steps above, let us know if you're still not able to access your Email.

 

Lafayette, AT&T Community Specialist

 

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