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Can't send email, but can receive it

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Can't send email, but can receive it

I had to change my email password. On desktop Apple, worked perfectly. However, on IPad mini, can't send emails, but can receive them. AT&T is no longer using Yahoo (?) I changed my password on IPad, but can't send emails. What should I do to fix this, especially since I can no longer use Yahoo?

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Message 1 of 7
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Accepted by Luci17
‎10-11-2017 9:28 AM

Re: Can't send email, but can receive it

Not an AT&T issue because your mails are functioning fine in your Desktop. That must be some kind of sync issues in IPad due to changes you have made. Remove your a/c from IPad. Restart your IPad. Now re-login to your mail app.

Hope that works.

Let us know if this troubleshoot works.

Regards.

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Message 2 of 7
Contributor

Re: Can't send email, but can receive it

Having same problem...please tell me what "remove your a/c from iPad" means so I can try this solution. Thanks

Message 3 of 7
Contributor

Re: Can't send email, but can receive it

I can receive e-mails on all devices but can't send emails on all devices.  I receive a message that the user name (email address) or password is incorrect.  I know it is correct because when I sign into my computer it opens my account.

 

Message 4 of 7
Contributor

Re: Can't send email, but can receive it

I am using a laptop, can receive mail on my SBCglobal address, but cannot reply or send.  My contacts are all gone, empty!

HELP>

Message 5 of 7
Contributor

Re: Can't send email, but can receive it

Since moving from Comcast to ATT yesterday, I cannot send emails; they are stacking up i9n my send folder and not going out. Receiving worked fine.

Message 6 of 7
Contributor

Re: Can't send email, but can receive it

Can't send only receive.  SMTP iCloud server timing out.   Is this related to the end of net neutrality? are you throttling the iCloud SMTP server?

Message 7 of 7
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