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Can't log into my bellsouth email


Can't log into my bellsouth email

I have had my bellsouth email for years on top of years.  about 2 months ago i all of a sudden my bellsouth email was logging out all the time.  i would have to log back in every other day.  Then last week i tried to log in and all of a sudden it's saying my password was not correct.  When i tried the "forgot my password" it's saying the email address and the other info i put in didn't match.  what is going on?  I have had this email for YEARS!  HELP!  I have I been hacked?  HELP PLEASE!!!!

Message 1 of 6
Accepted by topic author
Accepted by misty29
‎11-10-2018 7:03 AM

Re: Can't log into my bellsouth email

Go to att.com and select forgot password on the sign in page. If that option does not provide a resolution, you will need to chat or call in to request for a temp password.

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Message 2 of 6

Re: Can't log into my bellsouth email

Hi @misty29!

Let us help you here! If you feel your email has been hacked, we suggest that you view this article to get tips on how to  Recover your hacked email account.

You can also get Security information and Tips to help secure your email account.

Let us know if this helps!

Yetty, AT&T Community Specialist.



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Message 3 of 6

Re: Can't log into my bellsouth email

I did n got timed out

Message 4 of 6

Re: Can't log into my bellsouth email

how can you do that with no access to YOUR EMAIL?


Message 5 of 6

Re: Can't log into my bellsouth email

This is so frustrating.  I have an old bellsouth.net email address as well.  I've been having to sign in frequently by it sending me a sign in code via text.  Well now it sends me to Att.net to sign in and it says it doesn't recognize my email.  I can get to my email on my android phone and tablet, just not my PC.    I've tried signing in on Yahoo.com and att.net and nope, doesn't work.

Message 6 of 6
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