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RonLee's profile

Contributor

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1 Message

Thursday, November 15th, 2018 4:09 AM

Can’t get into my sbcglobal.net email account.

I have been trying for 3 weeks to get into my sbc global email account. I have changed my password multiple times , have talked with AT&T  on multiple occasions and I still can’t access my sbcglobal email. I keep getting error message about username and password not being recognized by the smtp server???????? I need advice.

Accepted Solution

Official Solution

Expert

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15K Messages

5 years ago

See if using a secure mail key in place of the password in your email client works.  Read this (which includes a link to how to create a secure mail key).

(edited)

Community Support

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231.2K Messages

5 years ago

Hi @RonLee!

Thank you for reaching out to us here! To better assist you,please confirm if your email account is associated to any AT&T service account or it is a free email account.

You can also view this article on How to Reset your Email password using myAT&T.

Looking forward to your response!

Yetty, AT&T Community Specialist

Tutor

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3 Messages

5 years ago

I need an ATT person to walk me through the process. I have tried to reset my password but am told the system will not allow me to do so at this time.

Tutor

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3 Messages

5 years ago

I need a telephone number for problem with my sbcglobal.net email account.

Contributor

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1 Message

5 years ago

my phone number is *****

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

Community Support

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231.2K Messages

3 years ago

Let's get you back into your account, @Rickdog50!

To further assist you with your account specific concerns, please sign in using the following link.

Looking forward to working with you!

**For your security, this thread is now private. Only the original poster will be able to access and post on this thread.**

Raiden, AT&T Community Specialist

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