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Can’t get into my sbcglobal.net email account.

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Can’t get into my sbcglobal.net email account.

I have been trying for 3 weeks to get into my sbc global email account. I have changed my password multiple times , have talked with AT&T  on multiple occasions and I still can’t access my sbcglobal email. I keep getting error message about username and password not being recognized by the smtp server???????? I need advice.

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Administrator

Re: Can’t get into my sbcglobal.net email account.

Hi @RonLee!

Thank you for reaching out to us here! To better assist you,please confirm if your email account is associated to any AT&T service account or it is a free email account.

You can also view this article on How to Reset your Email password using myAT&T.

Looking forward to your response!

Yetty, AT&T Community Specialist


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Accepted by RonLee
‎11-20-2018 4:49 PM

Re: Can’t get into my sbcglobal.net email account.

See if using a secure mail key in place of the password in your email client works.  Read this (which includes a link to how to create a secure mail key).

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Message 3 of 5
Tutor

Re: Can’t get into my sbcglobal.net email account.

I need an ATT person to walk me through the process. I have tried to reset my password but am told the system will not allow me to do so at this time.

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Tutor

Re: Can’t get into my sbcglobal.net email account.

I need a telephone number for problem with my sbcglobal.net email account.

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