11-14-2018 8:09 PM
I have been trying for 3 weeks to get into my sbc global email account. I have changed my password multiple times , have talked with AT&T on multiple occasions and I still can’t access my sbcglobal email. I keep getting error message about username and password not being recognized by the smtp server???????? I need advice.
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11-16-2018 6:35 AM
Thank you for reaching out to us here! To better assist you,please confirm if your email account is associated to any AT&T service account or it is a free email account.
You can also view this article on How to Reset your Email password using myAT&T.
Looking forward to your response!
Yetty, AT&T Community Specialist
11-16-2018 9:44 AM
See if using a secure mail key in place of the password in your email client works. Read this (which includes a link to how to create a secure mail key).
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12-12-2018 7:41 AM
I need an ATT person to walk me through the process. I have tried to reset my password but am told the system will not allow me to do so at this time.
- edited 06-19-2019 4:12 PM by Li_Jenn
my phone number is *****
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