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stonebuke's profile

Contributor

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1 Message

Wednesday, April 17th, 2019 1:08 PM

Can't get into my email

I am providing the correct email address and password but I am being refused to get into my email account, getting the message that I am providing the wrong email address or the wrong password. Help please

Accepted Solution

Official Solution

Community Support

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231.3K Messages

5 years ago

Hi @stonebuke,

 

You are here because you can't sign into your email. There are many causes but for now, let's try resetting your password to see if that works. Here's is a website to assist you with instructions. Hope this helps!

 

Lafayette, AT&T Community Specialist

Contributor

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1 Message

4 years ago

can't sign in to my email account on my MacBook - says it doesn't recognize user id or password, both of which of course work on my iPhone and iPad. any suggestions as to why or how to fix it. I have tried retyping SLOWLY the info but keeps popping up user id or password wrong.

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