Contributor
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1 Message
Can't get into my email
I am providing the correct email address and password but I am being refused to get into my email account, getting the message that I am providing the wrong email address or the wrong password. Help please
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Hi @stonebuke,
You are here because you can't sign into your email. There are many causes but for now, let's try resetting your password to see if that works. Here's is a website to assist you with instructions. Hope this helps!
Lafayette, AT&T Community Specialist
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ketch88
Contributor
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1 Message
4 years ago
can't sign in to my email account on my MacBook - says it doesn't recognize user id or password, both of which of course work on my iPhone and iPad. any suggestions as to why or how to fix it. I have tried retyping SLOWLY the info but keeps popping up user id or password wrong.
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