Contributor
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1 Message
Can't access email account anymore
I have had my free email account for years. I tried to log on a few days ago and it won't let me. I've tried every suggestion given online through troubleshooting, but no luck. I've tried to talk to someone over the phone, no luck. I've even chatted online with someone, no luck. I think I've been hacked. I'm expecting some very important email messages. Pease help. This is my primary email address.....
Accepted Solution
Official Solution
ATT_James
Former Moderator
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773 Messages
11 years ago
heres2u,
Here is a link with helpful information in case you believe your email account has been hacked.
My AT&T email account may have been hacked, phished, or compromised
James
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Bielanska
Contributor
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1 Message
11 years ago
My account has not been hacked or phished - I was logged into my account and then logged out. I tried to log into another ID and received a message that I could not log in and should contact att. I then tried to back into my main ID - never have had a problem and received the same message.
it appears that yahoo has instituted some changes that att.net users are not aware of - could you please advise? I am a free att.net user but the yahoo help desk icon does not respond and so I am stuck without any information.
Thanks
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upshift_1
Tutor
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8 Messages
11 years ago
I am seeing a similar issue. The only way I have been able to see my email on any of my att.net accounts is using Safari on a MacBook.
I have tried Firefox from Linux, Windows and MacOS (all separate machines). Clicking on Sign-in does nothing. The news window is also blank.
I tried IE and see the news windows but get the following when clicking on Sign-in:
"Internet Explorer cannot display the webpage"
Regards,
John D.
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Violinimprovqueen
Contributor
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1 Message
11 years ago
I'm having a similar problem. About two weeks ago, I can no longer access email through yahoo - getting a 704 error. Neither AT&T nor Yahoo folks can seem to figure it out. I moved houses and now my free email account through yahoo doesn't work. Which is bizarre because it's not supposed to be tied to an address! Let me know if you managed to find a solution!
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djwalker_11
Contributor
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1 Message
11 years ago
I can only log in via webmail. Only get a invalid password error with any email program. Tired of the run around, have tried 4 different email programs, two different PCs. Spare me the "your new rank is" private emails AT&T or the "but if you can send from web mail it is not our problem" comments. That's just being irritating - particularly since the email worked fine up until the 27th of june and I made no changes pre-outage.
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cafferty2
Tutor
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6 Messages
11 years ago
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wishworked17
Contributor
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2 Messages
9 years ago
I woke up yesteray to find my yahoo accounts inaccessible. For years they had been forwarded to my gmail account. Now they are not being forwarded and I can't access them directly. When I try to get help from Yahoo it automatically sends me to ATT and so far ATT has not been able to help. They said they don't know why it isn't working. Meanwhile i can't get my emails. Can someone help me?
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checkers64
Contributor
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2 Messages
8 years ago
i have the same problem
I have had my free email account for years. I tried to log on a few days ago and it won't let me. I've tried every suggestion given online through troubleshooting, but no luck. I've tried to talk to someone over the phone, no luck. I've even chatted online with someone, no luck. I have changed many times passwords , no luck. Att gave me 6 numbers to reset my password , no luck. I think I've been hacked. I'm expecting some very important email messages. Pease help. This is my primary email address.....
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ddch75
Contributor
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1 Message
8 years ago
I am having the same problems. Mine says they don't recognize the email account. Had to change password and it still won't let me access my account. If they have such great technicians why can't they fiqure out what is wrong!!
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08AIROTCIV
Contributor
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1 Message
8 years ago
I CAN NOT LOG INTO MY ATT.NET EMAIL.
VERY FRUSTATING. H0W CAN I GET HELP. I CANNOT REMEMBER MY SECURITY ANSWERS. IT HAS BEEN SO LONG.
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