04-03-2019 9:06 AM
Suddenly this past weekend, all emails I try and send from Yahoo using my sbcglobal address end up in my drafts/outbox folder (depending on which device I am using--PC or iPhone/iPad). This also happens when I access my account through att.net. I can, however, receive and send emails through gmail (my temp solution to this problem is that I am forwarding all my sbcglobal messages to gmail). The error message says something to the effect that my server does not support relaying. Is this a settings issue? How do I fix it?
Solved by: Go to Solution.
04-04-2019 10:13 AM
We understand that you're having issues with your emails not sending.
When did this start and is your devices up to date?
Also, Check out this page here that can possibly help and this situation with making sure your setting are correct.
Charles, AT&T Community Specialist
04-05-2019 6:53 AM
04-05-2019 7:08 AM
Hello @kskilling, this may be an issue with the server you’re currently using, based on the error message.
Have you tried all the troubleshooting steps listed in the previous post in regards to the link provided?
Also, have you tried contacting Yahoo support to see what they have said in regards to this issue?
Mihai AT&T Community Specialist
04-05-2019 1:26 PM
- edited 04-05-2019 2:13 PM
The server settings are specified here. But before you look at your email clients try sending an email to yourself in the webmail and see if you get that "doesn't allow relaying" error there too. I've seen a number of reports recently about that relaying error. Most, if not all, from users with legacy accounts (maybe all sbcglobal accounts but I am not keeping records). Try changing your password (e.g., Forgot ID/Password) and then see if you can send to yourself with the webmail. If you can then odds are your email client will be working again too (assuming they have the documented server settings).
04-05-2019 2:38 PM
Just for clarification, you mentioned that the error is different depending on the device you're using. Does that mean that you are getting the error on a specific device, or is it across all devices you use?
The POP and IMAP settings should only be applicable if you're using an email client such as Outlook or Apple Mail. You can find where to locate those settings based on the email client in our email client support article.
John, AT&T Community Specialist