Teacher
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17 Messages
Can no longer receive POP3 e-mail from bellsouth.net e-mail account
I use evolution 3.20.5 running under Ubuntu 16.04 for my POP3 and IMAP e-mail accounts. All my POP3 accounts are working fine exceot for bellsouth.net. I can send e-mail without a problem Get "Cannot get POP summary: Socket I/O timed out" error. All last week this error was intermittent. Now the only way I can get my bellsouth e-maikl is through web mail. My server, port and security settings are correct.
What has changed?
Johjn
Accepted Solution
Official Solution
cigtoxdoc
Teacher
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17 Messages
7 years ago
The solution came from evolution-list@gnome.org. Apparently something that affectted all AT&T-based POP accounts required a minor change in settings for evolution. The tick box Disbable support for all POP3 extensions must be ticked.
John
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Accepted Solution
Official Solution
_xyzzy_
Expert
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15K Messages
6 years ago
@yahooisssue said:
You didn't have to choose your primary email address as the recovery address. It could be any email address, e.g., a gmail address. But it's too late to change that now. Try changing your password through Forgot ID/Password. Besides giving you the option to send to your recovery email address it also can accept your security questions or send a password by snail mail. My guess your last resort is the snail mail option.
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ATTHelp
Community Support
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231.2K Messages
7 years ago
Hi @cigtoxdoc,
We apologize about the issues, but we will be glad to help. The settings may have changed since the last time you checked. Here is an article that goes over the settings to use. You may want to even try the IMAP options if possible with your client E-mail program.
-ATTU-verseCare
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ATTHelp
Community Support
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231.2K Messages
7 years ago
Thanks for coming back and letting us know. This is the best part of the forums. We will update our troubleshooting article.
-ATTU-verseCare
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fretta
Contributor
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1 Message
7 years ago
I am using an ameritech.net email POP account and I am still having the same problem, the proposed solution by evolution-list is not working for me. Any other clue?, I don't see a way to setup an alternative IMAP server on evolution.
Please help.
[Edited to comply with Guidelines]
fretta
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Conaway
Contributor
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2 Messages
7 years ago
can not get my bellsouth.net email. can not reset password. When I try to change password it will send email password to my bellsouth.net email that I can not get?
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lisie1230
Contributor
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1 Message
7 years ago
Having same issue. Try to reset password but it sends to email address that I cannot access. Is there a resolution.
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abby40
Contributor
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1 Message
7 years ago
How do I get my email???
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SailorMan
Contributor
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1 Message
7 years ago
Have not been able to receive any email since July 7, 2017. This is the error code that comes up. POP3 server, 0x80042110
How can this be fixed.
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NewName
Mentor
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72 Messages
6 years ago
Is there a similar solution for Outlook 2010 users unable to send from an "alias"@bellsouth.net account? I don't see anything in the Outlook settings similar to the suggested solution to the evolution user such as "disable support for all POP3 extensions".
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