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Can no longer receive POP3 e-mail from bellsouth.net e-mail account

Teacher

Can no longer receive POP3 e-mail from bellsouth.net e-mail account

I use evolution 3.20.5 running under Ubuntu 16.04 for my POP3 and IMAP e-mail accounts.  All my POP3 accounts are working fine exceot for bellsouth.net.  I can send e-mail without a problem  Get "Cannot get POP summary: Socket I/O timed out" error.  All last week this error was intermittent.  Now the only way I can get my bellsouth e-maikl is through web mail.  My server, port and security settings are correct.

 

What has changed?

 

Johjn

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Message 1 of 15
Administrator

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

Hi @cigtoxdoc,

 

We apologize about the issues, but we will be glad to help. The settings may have changed since the last time you checked. Here is an article that goes over the settings to use. You may want to even try the IMAP options if possible with your client E-mail program.

 

-ATTU-verseCare


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Message 2 of 15
Teacher
Solution
Accepted by topic author
Accepted by cigtoxdoc
‎02-16-2017 7:26 AM

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

The solution came from evolution-list@gnome.org.  Apparently something that affectted all AT&T-based POP accounts required a minor change in settings for evolution.  The tick box Disbable support for all POP3 extensions must be ticked.

 

John

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Message 3 of 15
Administrator

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

Thanks for coming back and letting us know. This is the best part of the forums. We will update our troubleshooting article.

 

-ATTU-verseCare


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 15
Contributor

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

I am using an ameritech.net email POP account and I am still having the same problem, the proposed solution by evolution-list is not working for me. Any other clue?, I don't see a way to setup an alternative IMAP server on evolution.

Please help.

 

[Edited to comply with Guidelines]

 

fretta

 

 

Message 5 of 15
Contributor

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

can not get my bellsouth.net email. can not reset password. When I try to change password it will send email password to my bellsouth.net email that I can not get?

Message 6 of 15
Contributor

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

Having same issue.  Try to reset password but it sends to email address that I cannot access.  Is there a resolution.

 

Message 7 of 15
Contributor

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

How do I get my email???

Message 8 of 15
Contributor

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

Have not been able to receive any email since July 7, 2017. This is the error code that comes up. POP3 server, 0x80042110

How can this be fixed. 

 

Message 9 of 15
Mentor

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

Is there a similar solution for Outlook 2010 users unable to send from an "alias"@bellsouth.net account?  I don't see anything in the Outlook settings similar to the suggested solution to the evolution user such as "disable support for all POP3 extensions". 

 

Message 10 of 15
Contributor

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

why is At&t ignoring these issues as they bought Bellsouth and the emails ending in bellsouth.net.  We can’t change our password if the reset is sent to the email we can’t get into. Why isn’t At&t explaining this to all its customers that had .net email addresses? we need a solution

Message 11 of 15
Teacher

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

inbound.att.net port 995
outbound.att.net port 465
Message 12 of 15
ACE - Expert
Solution
Accepted by Community Support (Community Support)
Accepted by ATTCustomerCare
‎11-16-2018 8:10 AM

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

@yahooisssue said:

We can’t change our password if the reset is sent to the email we can’t get into.

You didn't have to choose your primary email address as the recovery address.  It could be any email address, e.g., a gmail address.  But it's too late to change that now.  Try changing your password through Forgot ID/Password.  Besides giving you the option to send to your recovery email address it also can accept your security questions or send a password by snail mail.  My guess your last resort is the snail mail option.

 

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Message 13 of 15

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

I've been having this problem all week.  Until today, I could log into Windows Live Mail and get it, but can't now.  I think part of the problem is that I have mail stuck in the server that I kept getting over and over in WLM.  I was using OE Classic, where the problem began, but I've been using it a long time so I don't think it's the program.  Can get nothing from it at all now.  Guess Yahoo mail's my only option.  Hmm.

Message 14 of 15
Contributor

Re: Can no longer receive POP3 e-mail from bellsouth.net e-mail account

My email ability at Bellsouth.net is not working since this morning. Can you please help me with a solution to be able to get my address back. Thank you in advance.

Message 15 of 15
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