Tutor
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2 Messages
Can I keep my bellsouth.net email address if I cancel my Uverse Internet service?
Can I keep my bellsouth.net email address if I cancel my Uverse Internet service?
I believe bellsouth.net is hosted by yahoo, but I don't know if that guarantees I keep my old email address.
Thanks in advance for your answers.
Accepted Solution
Official Solution
MNM_315
Mentor
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53 Messages
7 years ago
You will keep your email! Just be sure to login periodically to keep it active.
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Anonymous2017
Tutor
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2 Messages
7 years ago
I contacted AT&T, they did confirm I would keep my email if I chose to discontinue my service.
At this time I have decided to continue with AT&T.
Thanks for the accurate response!
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jawsfw2
Contributor
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2 Messages
7 years ago
I want to keep my address--but not have AT&T controls nor Yahoo? How can I get independent use of my long-time bellsout.net email address with all these switch-outs?
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kprescott
Contributor
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1 Message
7 years ago
I cancelled my Uverse Internet service and my email was hacked into. I am unable to reset my password online and cannot obtain customer service support. I keep getting directed to the website which does not work. I am completely out of commission with respect to my email account.
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jawsfw2
Contributor
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2 Messages
7 years ago
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MNM_315
Mentor
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53 Messages
7 years ago
The answer is listed above already. You keep the email if you cancel.
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MNM_315
Mentor
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53 Messages
7 years ago
I am sorry to hear that, @kprescott. Without any paid AT&T services, there is no customer service support available for AT&T email.
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thefinmister
Curator
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7 Messages
7 years ago
I hear it will go away after a year, when the sbcglobal.net is not connected to a paid att account. Is that correct?
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JefferMC
ACE - Expert
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34.7K Messages
7 years ago
That may be true, but I've never heard it. @ATTU-verseCare, can we get a ruling on that?
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