Explore & discover

Helpful Links

Blacklist Removal


Blacklist Removal

I have an ip I am unable to access when on my AT&T network. I am able to access it fine from other networks. Will you please remove it from whatever list is blocking it? It is

Message 1 of 3
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎05-24-2019 5:22 PM

Re: Blacklist Removal

Hello @ipissues,


Thanks for reaching us, we can guide you in the right direction to get your IP address removed from the blacklist.


Please visit the AT&T Postmaster Website, you'll need to E-mail our Blacklist team. They will review your escalation and determine if they can remove your IP address from the Blacklist.


Thank you for contacting AT&T.




Denise, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 3

Re: Blacklist Removal

We recently changed our internet provider as well.  Trying to get our new IP removed from your block list but any communication sent to your "abuse_rbl@abuse-att.net" goes unanswered.


Any help would be greatly appreciated that can answer or get us off the list.


Remote Server returned '<ff-ip4-mx-vip2.prodigy.net #5.3.0 smtp; 553 5.3.0 flph835 DNSBL:ATTRBL 521< >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net>'

Message 3 of 3
Share this topic
Share this topic

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support