Billing Scam

Contributor

Billing Scam

[ Edited ]

Just got this.

Dear Valued Customer,
As of July 07, 2012, your home phone account had a balance due of $39.26. If you recently made a payment that was not included below, please disregard this email.

Account Ending Bill Amount Payment Due Date Account Balance
XXXX $39.26 27/07/2012 $39.26
If your services have been or are scheduled to be disconnected for non-payment, please call 1-800-ATT-2020 to talk with one of our customer service representatives.
If you have scheduled your payments right before they are due using other online services, you may choose to stop receiving these reminder emails.
Log in to make an online payment now.
Thank you, AT&T Online Services www.att.com
 
{links removed for safety}
 
All the Links are Fake!
Message 1 of 3 (3,278 Views)
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Solution
Accepted by ATTAlexCM (Community Manager)
‎09-30-2015 1:39 AM

Re: Billing Scam


raymond27 wrote:

Just got this.

Dear Valued Customer,
As of July 07, 2012, your home phone account had a balance due of $39.26. If you recently made a payment that was not included below, please disregard this email.

Account Ending Bill Amount Payment Due Date Account Balance
XXXX $39.26 27/07/2012 $39.26
If your services have been or are scheduled to be disconnected for non-payment, please call 1-800-ATT-2020 to talk with one of our customer service representatives.
If you have scheduled your payments right before they are due using other online services, you may choose to stop receiving these reminder emails.
Log in to make an online payment now.
Thank you, AT&T Online Services www.att.com
 
{links removed for safety}
 
All the Links are Fake!

Welcome raymond27 and thank you for posting.  You can also report suspected phishing attempts directly.  The following solution provides the steps to follow along with additional tips..

 

Protect yourself from email phishing and fake websites

 

Regards,

Alex

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Message 2 of 3 (3,140 Views)
Contributor

Re: Billing Scam

why is it that each one of my billing statements are incorrect?  by signing up for a "packaged deal" i thought i'd eliminate the hassle of receiving monthly statements with various amounts, but i have been more aggrivated by at&t because it takes me to call EACH month, stay on the phone for over 45 minutes, get transferred to a supervisor before i can get the bill problem solved---EACH MONTH I HAVE TO CALL; COMPLAINING about this VERY SAME PROBLEM, why?????????????

 

i'm going insane with this dilemma; it makes NO sense, why should i hold up my end of the contract if at&t is not holding up their end? 

 

-sad to be in this predicament again, thought at&t was a upscale company

Message 3 of 3 (1,367 Views)
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