09-15-2017 3:02 PM
Go to att.yahoo.com, enter your bellsouth email and enter your password.
Forgot password? Go to att.com > login > enter your bellsouth email > click forgot password.
01-12-2018 5:51 PM
I tried the directions above. They did not work. It says my email and last name do not exist in your records. This is a bellsouth.net account. The last email I received according to my cell phone was Dec. 25, 2017
01-31-2018 10:32 AM
I see this post is getting a lot of views. You will find additional support steps in our Infamous Bellsouth article.
ChrisZ, AT&T Community Specialist
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
02-03-2018 7:49 AM
Your correction system does not allow me to get to get on line with bell south in order to get my email. I have made at least three attempts.
- edited 02-03-2018 2:00 PM
Been locked out of my e-mail since December 27th. I am 77, I receive a lot of my medical information from my doctors via this email account. I have also tried the directions above, to no avail. I have called several times. 2 numbers I contacted tried to charge me a fee of $99 to reset my password! When I asked if the fee could be waived, the customer service rep gave me a phone number. I called, it turned out to be a Spectrum number! I've been to the AT&T store in Rochester NY, and they couldn't help. I called the store in Collierville TN, where my account was set up, and they couldn't help. Today I was literally told by an AT&T employee that i'll never be able to access this email account again. This all seems ridiculous to me that there wasn't a better plan for this. PLEASE. HELP.
02-05-2018 9:56 AM
I am lock out also. What brought all this change on? I received no notice that this would happen. How do I get log on again?
04-13-2018 6:04 PM
I’m not able to access my Bellsouth. Net e-mails on my new ATT iPhone 8. I’m having to use my ATT iPhone 7 for my e-mails. This has been an inconvenience since I normally don’t carry 2 iPhones. By the time I get to my emails I have over 200 messages or spam on my account. These issues aren’t helping me get to my messages. Everything else has gone smoothly to my new phone, social media except my e-mails. Why does it have to be so difficult? Can you help? Customer Service offered no help when I called them. Thanks for helping me get into my messages soon on my new phone; so it no longer is a nuisuiance.
06-03-2018 1:24 PM
after trying to get back my bellsouth e mail I have spoken to att many tiam stil not get any help I cant receive any emails Ihave two very important papers some where in outer space
09-02-2018 6:30 PM
need access to my bellsouth.net account, but do not remember my password - I've had it forever! Have tried to reset password, but am told that "we cannot help you right now" or something like that. I CAN access it on my ipad, but not on my computer or on my iPhone. Please help!
09-11-2018 12:53 PM
My sweet husband worked for DAYS with AT&T but finally had luck through Microsoft. They did a total reload of their systems BUT that failed after a couple of weeks. So now I'm back to getting no emails in or out!!! What to do???
09-11-2018 12:57 PM
We have been working on this for MONTHS! AT&T has been no help at all. They used to be the best company for the best service ever!!! Sad.