Explore & discover

Helpful Links

Account Deactivation


Account Deactivation

I received the following message from ( The AT&T Accounts <customersupportt@att.net> ), to my knowledge I did not request this, is this a scam.

Thank You




This is to inform you that your request on: 11/12/2018 2:22:20 p.m. to remove your account from AT&T server has been approved and will initiate in one hour from the exact time you open this message.



ignore this message to continue with email removal or



If this deactivation was not requested by you


Please reply us.






NOTE: If You Receive This Message In Your Junk or Spam Its Due to Your Internet Provider    

Message 1 of 3

Re: Account Deactivation


I guess it was a scam, still have my account, just had to wait and see.

Message 2 of 3
Accepted by Administrator (Administrator)
Accepted by ATTDanW
‎12-20-2018 11:54 AM

Re: Account Deactivation

Greetings @Ismerdelsr,


Thank you for reaching out to us here in the Community Forums, we're here to help with your E-mail inquiry..


Check out this discussion about Account deactivation spam mail, it's tagged as a solution!


I also found a great article on our site that has detailed information on how to Protect yourself from email spam, you'll also find tips to avoid email spam.


Let us know if you need further assistance!



Denise, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 3 of 3
Share this topic
Share this topic

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support