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Accessing my sbcglobal.net email account

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Accessing my sbcglobal.net email account

I keep seeing this problem but no apparent answers; I cannot access my sbcglobal.net emails. I have an adjacent yahoo account where I used to go from one to another without a problem. Now when I try to switch, it takes me to ATT.net and will not give me access to sbcglobal.net. Any help? Anyone else having this problem? 

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Message 1 of 18
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎05-02-2019 7:44 AM

Re: Accessing my sbcglobal.net email account

Hello @stevenbishop,

 

Thanks for reaching out to us, we're here to help with your email inquiry.

 

Let's try Resetting Your Password, follow the steps in the article to change your password. Also in this article, you'll find Email tips and troubleshooting solutions.

 

Let us know if this helps!

 

 

Denise, AT&T Community Specialist

 

 


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Message 2 of 18
Tutor

Re: Accessing my sbcglobal.net email account

THAT DOES NOT WORK BECAUSE THERE IS NO WHERE ON THE SIGN ON PAGE THAT SAYS FORGOT PASSWORD..IT JUST DEFAULTS BACK TO THE ATT SIGN ON PAGE!!????????????????????????????????????????????????????????????????????????????????????????????????????/

Message 3 of 18
Contributor

Re: Accessing my sbcglobal.net email account

Did you ever figure it out? that is what happened to me today....its crazy

Message 4 of 18
Contributor

Re: Accessing my sbcglobal.net email account

Ever figure it out? Happened to me today. 

Message 5 of 18
Teacher

Re: Accessing my sbcglobal.net email account

loginprodx.att.net is taking too long to respond is the only response I receive.

I have not been able to access my SBCGLOBAL email for days.

How can this be resolved?

It happens at least 2-3 times each 12 months and usually resolves itself within 24 hours.

Not so this time.

 

Message 6 of 18
Tutor

Re: Accessing my sbcglobal.net email account

Noooo it dies not resolve itself..mine has been unaccessable for over a
week now! And I have tried all suggestions with no luck at all.
Message 7 of 18
Teacher

Re: Accessing my sbcglobal.net email account

I Agree with you you.This time it is not being corrected.This appears to be a recurring issue and no ATT support or Yahoo support to resolve it.Disappointing and frustrating.
There is always gmailI guess the resolution is to abandon the AT email and start over with gmail.
Message 8 of 18
Tutor

Re: Accessing my sbcglobal.net email account

exactly! The only issue I have with having to do that is I have so many
accounts attached to my sbcglobal account..but no alternative!
Message 9 of 18
Teacher

Re: Accessing my sbcglobal.net email account

Try mobile it should still work also going thru Outlook appears to be working also.

Message 10 of 18
Highlighted
Tutor

Re: Accessing my sbcglobal.net email account

Got it thru a back door a friend of mine helped me with!!!
left of your screen where you type your search, type mail..and its there!!
Message 11 of 18
Teacher

Re: Accessing my sbcglobal.net email account

Did not work for me.
Still get the loginprodx.att.net took too long to respond.

Good luck switching.
Message 12 of 18
Contributor

Re: Accessing my sbcglobal.net email account

did not help

Message 13 of 18
Contributor

Re: Accessing my sbcglobal.net email account

Spent an hour on the phone today.   This issue has been going on for a few days, each day losing access on another device.  Multiple password resets have been unsuccessful.   At end of conversation she said that since ATT.com did allow me to reset password that things are ok on my end so the problem is from their side.  Unfortunately in the troubleshooting process she changed my email name to my husband's.  Ugh!   I still can't get into my email on any device.  She said there have been lots of email access issues and I should just try logging in again in a few hours and hopefully the issues would be resolved.  She couldn't give me any place to look for updates on their progress. Frustrating!

 

Message 14 of 18
Tutor

Re: Accessing my sbcglobal.net email account

I was having the same problem--using Chrome to access my sbcglobal account--opened up Firefox and was able to get right in!  I hope this helps -- try a different browser is you can!

Message 15 of 18
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