Explore & discover

Helpful Links

Access to sbcglobal.net email account


Access to sbcglobal.net email account

Hello,  today i am suddenly unable to access my xxx@sbcglobal,net email account that i have had for 20 years.  The password does not work and when I try to change it, it offers to send an email to an account I no longer have access to.  Please help.





Message 1 of 2
Accepted by Administrator (Administrator)
Accepted by Lingoes
‎10-29-2018 1:05 PM

Re: Access to sbcglobal.net email account

Hi @slrate67,


It is important to receive emails as it’s one of the main communication points we have within the phones.  There are some steps you are able to try.  I’ll be glad to provide them for you! 


You can check out our Troubleshoot & Resolve Tool.  Here, you choose Internet tab > Email Setup and Repair.  Here, you can follow a troubleshooting flow to determine the best resolution for your email!  If the issue is with the browser, I do recommend attempting the sign in through another browser if available. 


Please visit here for accessing email on https://soc.att.com/2ElTZeo as well as this for further instructions.  You can also troubleshoot accessing email.  If you are getting any Email errors, please visit here.  This will describe using email.


Thank you for reaching out to AT&T's Community and Forums Team.

Lafayette, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support