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ATT/Yahoo! email not working: disposable addresses

Mentor

ATT/Yahoo! email not working: disposable addresses

ALERT: Disposable addresses not working on 10/5/2014. All emails to these addresses bounce, error code 554. When will this be fixed?

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Message 1 of 10
Scholar

Re: ATT/Yahoo! email not working: disposable addresses

I'm having the same problem.  It started yesterday evening, 10/4/14.

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oobleck

Message 2 of 10
ACE - Expert

Re: ATT/Yahoo! email not working: disposable addresses

Have you reported it to Yahoo??

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 10
Contributor

Re: ATT/Yahoo! email not working: disposable addresses

Same thing here - I can send emails from these addresses but I cannot receive emails to them.  It seems to have started yesterday 10/4/2014.

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Message 4 of 10
Scholar

Re: ATT/Yahoo! email not working: disposable addresses

I haven't found any way to report it to Yahoo.  Every link I try tells me I have to go to AT&T for support.  And AT&T says that Yahoo is supposed to support it.   If you know of a way to get through to Yahoo please let me know.

 

There are a couple of threads about it on Yahoo Answers, but I don't know if that does any good.

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oobleck

Message 5 of 10
ACE - Expert

Re: ATT/Yahoo! email not working: disposable addresses

You could try this:

 

https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_MOBILE

 

EDIT: Yes, but I see they pass the buck. So...

Please click this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your issue. You can expect a reply via return PM (the blue envelope envelope in the upper right hand corner of this site, next to your name and avatar) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 10
Scholar

Re: ATT/Yahoo! email not working: disposable addresses

I finally got in touch with an excellent AT&T CSR who was able to contact the Yahoo and/or AT&T engineers.  They're working on the problem and expect to resolve it tonight.  Fingers crossed!

 

If it doesn't get fixed I'll try your suggestion of the customer service team.  Thanks!

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oobleck

Message 7 of 10
Contributor

Re: ATT/Yahoo! email not working: disposable addresses

I have the same problem.  I didn't notice it right away, but I hope they (Yahoo or AT&T) have a fix for it soon.  In the meanwhile, it seems that many of my Email messages will be lost.

Message 8 of 10
Scholar

Re: ATT/Yahoo! email not working: disposable addresses

My disposable addresses have been working since 8:00 ET this morning, if not earlier, so they're making progress.

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oobleck

Message 9 of 10
Mentor

Re: ATT/Yahoo! email not working: disposable addresses

Looks like it is working today! Just wish Yahoo or ATT would let us know. ATT caller service received a notice of the problem from Yahoo! but it took 45 minutes of my time to find that out.
Message 10 of 10
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