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ATT/Yahoo email account compromised???

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ATT/Yahoo email account compromised???

I been receiving spam email over the last month from "Me". I marked them as spam and they have been sent to spam. Today I was asked by ATT.Net to login again. When I did a messafge alert came up. I did not continue but  Restarted my computer. Turned computer back on, email looked fine but I cannot delete, or get into my settings. I went to ATT and changed my password and updated my security questions.

 

I have had Yahoo email accounts hacked before a couple years ago. So I switch to ATT.Net.

 

Have my account been compromised and what can I do? Also where is the instructions for the dual verification?

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Message 1 of 15
Professor
Solution
Accepted by topic author
Accepted by Austx78745
‎09-30-2015 1:39 AM

Re: ATT/Yahoo email account compromised???

In case you did not already know, at&t email accounts ARE yahoo accounts.

And yes, mine has been hacked before also. They warned me, as the person trying to access the account was loggin in fropm overseas (russia, i think) and so, connection refused, and I got a warning to immediatly change my password.

 

You can go to AT&T's support page, and type in e-mail and it will give ya all the information on that you couold ever want.

 

Yahoo's support page also provdes the same information.

 

Short of changing your passwords and updating your security questions, and insuring you have a mobile phone resovery number listed, not much else you can do to prevent hackings.

 

To be fair, they are pretty good at monitoring for suspisios usage patters, and at the very least, will ask you to prove you are you, before just letting anyone log into your account.

 

Saddly, it is an ongoing battle, keeping ahead of the hackers as they find new ways to sneak into folks accounts. Typicaly, the best real protection is to be too uninteresting for them to bother you.

 

Sort of like that alarm complay signs posted in fromt of peoples homes: the crroks think, iot's easier to rob the unprotected neighboors house than this one which is protected. Of course, if ALL the neighbors have the same protection, well, you can guess the rest.

 

Good luck

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Message 2 of 15

Re: ATT/Yahoo email account compromised???

yahoo is horrible. they sell your info, no matter what you tell them.

 

i am almost angry enough to pay the cancelation fees and get rid of att.

 

guaranteed that the second my acct info is sold or hacked, i will be out of this contract in a heartbeat.

 

edit:@tiger, i will not now, nor ever, willingly give yahoo that kind of info. i do not know how much of my contact info they have now that att chose to hand it over to them, but to give to them yourself is just insane

Message 3 of 15
Contributor

Re: ATT/Yahoo email account compromised???

My yahoo account was hacked several months ago. I stopped using Yahoo then. My phone is hacked and I am wondering if there is a way to stop it besides resetting the phone. I have reset the phone numerous times but it is still being hacked. Does anyone have any advice about this? Thanks
Message 4 of 15
Contributor

Password syncing with ATT and Yahoo email account not working for tied together accounts

I am hoping someone can help with this.  I have seen some prior threads where people have had issues with getting their password changed.  My proble is similar.  I have tried to change my password on yahoo and it takes me to ATT where I have an SBCGLOBAL ATT ID.  I successfully changed my password on my ATT account but it is not propagating the change to my Yahoo login.  In essence, I now have the new changed password on the ATT url login but the old password on yahoo.  Any help would be appreciated.  Thank you.

Message 5 of 15
Administrator

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

Hi @JohnFow,

 

We can look into this. We just sent you a private message via the community forums. Click here to reply back and let us know via this thread one you have replied to the PM.

 

ATTU-verseCare


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Message 6 of 15
Contributor

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

I also have this same problem.  I changed by sbcglobal.net account passwords following the ATT instructions, but it hasn't changed email account password.  The "new" password works in webbrowsers, but not in Android mail app or Outlook 2016.  The "old" password doesn't work in webbrowser, but it still does in Android mail app & Office 2016.  How do I get the POP3 mail servers to update to the new passwords I setup on MyATT.Net?

Message 7 of 15
Community Support

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

Hi,

 

Another solution to this issue is to reset your Yahoo password here.

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 15
Contributor

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

-ATTU-verseCare

 

Have you really tried your link.

http://vhttp//att.yahoo.com/membercenter

All Yahoo has is basically a FAQ page for email problems.

https://help.yahoo.com/kb/mail-for-desktop

 

So far there is no Yahoo help regarding getting an att.net email pw changed.

 

 

 

Message 9 of 15
Contributor

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

The link seems to be broken above. 

 

Message 10 of 15
Contributor

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

I am having the same problem --  I have an ameritech.net email address connected to my ATT Uverse account. 

Access to webmail is through mail.yahoo.com but after I changed my password at att, it didn't change my password at Yahoo.  My password there is stuck and can't be changed.  Please help. 

 

 

Message 11 of 15
Contributor

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

Thanks to all for the assistance.  Would you all believe that the problem was fixed by going back into the ATT web site - through Yahoo's change password option and trying to reset my password again?  Yep.... its now working and both the ATT password change and my yahoo email account are in synch.

Message 12 of 15

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

I have an old pacbell.net email address from ages ago.  I was having the same problem described by several of you:

-logging into yahoo mail with email address/current pw

-clicking the 'Change password' link

-being sent to ATT, where I log in with same email/current pw

-changing the pw on ATT

-going back to yahoo mail, new pw doesn't work, old pw does (IOW, new pw does not propagate from ATT to yahoo)

 

I was finally able to solve the problem by using this form to reset the password from the old to the new.

 

Hope this helps. 

Message 13 of 15
Contributor

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

My sbcglobal.net email has been hacked.  They changed my password and security questions so I am unable to access my account  and it is sending out spam to all of my contacts.  I called in but cannot remember my passcode so they won't help me.  They did offer to sign me up for a $15 per month  program to help but I cannot afford this.  I am at a loss as to what to do.  

 

Francis

Message 14 of 15
Contributor

Re: Password syncing with ATT and Yahoo email account not working for tied together accounts

All I can say is that I feel your pain.  I have had all my Apple devices hacked.  When I have called Apple, visited to the Apple Store, called Verizon, AT&T everyone is in denial.  If not in denial that claim its the other guy.  Apple blames Verizon, Verizon blames Apple, AT&T denies having a relationship with Yahoo.  But my email account has Yahoo all over it.  The sickening part is that they claim that you don't have to have the same email password as your actual account password.   If you do it's something you are doing wrong.  You clicked on a link you shouldn't have.  Well as soon as I type in att.net the browser brings me to a AT&T powered by Yahoo.  So what's up with that.  No Relationship really.  Now if you now that this is happening to your customers wouldn't it be a good idea to let them know?  If you know that browser can redirect your customer to the wrong area more often than not, what can you do to help?  Everyone does not have a degree in Information Technology.  We are coming of age to learn that there are more cybercrooks than cybersecurity advocates.  It a big business.  

 

I am so tried of the high tech companies blaming the consumer for its problems.  The problem is there are not enough measures being taken to protect consumer information.  If the consumer's information is at risk, don't you think the companies information would be exposed to the same risk.  Wake up you Tech giants and reach down to help the little guy and we all can live in a cyber secure universe.  It's ashame that all of our information was compromised by companies sending customer care overseas.  Really Customer Care and my representative is overseas.  I don't think you really care.  You are about saving a buck no matter how you do it and at whose expense.  So far it has been at the expense of American Consumers who have their identities stolen on the regular.  

Message 15 of 15
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