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AT&T Internet and Email Security

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AT&T Internet and Email Security

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Internet has become a big part of our lives. We shop online, we communicate online, we perform daily tasks online. There are twice as many cyber attacks in 2017 compared to 2016! To learn how to keep your experience safer, check out some of our articles below. These articles have been created by the U-verse Technical Community Managers based on common questions posted in the forums by our members. 

 

Free Emails - Wondering if you can keep your email if you cancel? Yes you can! Check out our Can I Keep My Email article. 

 

Internet Parental Controls - Learn what you can do to keep your child's online experience safer

 

Email Troubleshooting - Having trouble with basic function of web mail? A mail client? Check out our Email Troubleshooting article for helpful solutions.


The Internet and Virus Protection - Protect Your Computer from security threats like viruses and spyware. Click here

 

Protect  your network - Make sure no one is using your connection that should not be. Click here to find out how to keep it safe.

Your Browser - Keep your browser running smoothly by clearing your cookies, cache, and history. Don’t know how? Click here to learn how.

Think You Were Hacked? - There are a few steps you can do to recover your account and prevent future attacks. Click here to learn more.

Spam - Getting email from people you do not know or just want to block a contact? Check out this thread to learn how to address this.

 

Fraudulent Emails - Did you get an email from us and not sure to it's authenticity? Click here to learn how to spot and report them. 

 

Fraud & Security - Have a fraud concern? Click here

 

 

ChrisZ, AT&T Community Specialist 

 


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 13
Community Support

Re: AT&T Internet and Email Security

Have you been backed? Think you have a virus? Have a security concern? Check out our links above to learn how to address you concern! 

 

ATTU-verseCare

 


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 13
Contributor

how can I reverse a telephone call after i hang up because I have thoughts about a winning something

 

received call of winning a prize and i gave out my email address before i realized it may be a "hacker" or scam. How do handle this error?  Should i change my email address? 

Message 3 of 13
Teacher

Re: how can I reverse a telephone call after i hang up because I have thoughts about a winning somet

got the same problem. Please help!

Message 4 of 13

Re: The AT&T Forums - How It Can Help You!

people r sending   me email to: norm.eagle@sbcglobal.net I can not get it or open it.  what is wrong?

Message 5 of 13

Re: The AT&T Forums - How It Can Help You!

Has anyone seen my reply?

Message 6 of 13

Re: The AT&T Forums - How It Can Help You!

what is a tag?

Message 7 of 13

Re: The AT&T Forums - How It Can Help You!

why?

Message 8 of 13

Re: The AT&T Forums - How It Can Help You!

kudos

Message 9 of 13
Contributor

email hacked changed all passwords but my new inbox emails are going directly to trash how can i c

i belive i was hacked through my  phone email i was sent a link that looked like att  asking me to  re register my account info  so i did it asked for passwords  & i gave  next day my email was hacked all  contacts where sent  several emails  which i saw in my sent file  asking did they  get my email ? i was told a 2 nd email was sent to all contacts later asking to help me  with money i was stranded in phillipines ? this came from another  account  not mine  i was told by my contacts. Ihave change  my passswords on email & facebook  but the  new emails are still going direct to trash  ??? can i  switch it  back 

Message 10 of 13
Contributor

Spam mails

Hello buds.

Spam mails occupying my official mail inbox. I am afraid my mail id has been compromised. Can AT&T filter out those ids or do I have to take some step for it? The list of such mails are multi[plying every other day. help please

Message 11 of 13
Community Support

Re: Spam mails

Hi @Margareth,

 

Sorry to read about the spamming issue you are running into. I merged your post into our AT&T Internet and Email Security hub. You will find some great information on how to address this and secure your email. 

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please send us a private message.
Follow us on: Twitter @ATTCares and @DIRECTVService
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 12 of 13
Tutor

Re: Spam mails

Spamming bots crawl the mail ids that you had been using for logging into some site. Its better not to use your official mail id for all these casual logins. Make a different mail id for this. for future, unsubscribe from these mail senders. AT&T has to do nothing with it. They have no authority to check all your mails. your firewall might obstruct malwares if any in such mails. but if the content is safe, it is delivered to you for sure.

Message 13 of 13
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Having trouble with your email? Need to change your password? Has your email been hacked? Check out the links below for help! Don't Forget To Search The Forums - your question may have been answered already!

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