05-31-2013 11:42 AM
I haven't changed any settings on my iphone but I'm suddenly getting "The username or password for 'sbcglobal' is incorrect" and I am not receiving mail. I have tried all possible passwords and it doesn't accept anything. There also seems to be no way to find out what the password is or reset it. Help!
Solved by: Go to Solution.
05-31-2013 12:06 PM
We apologize for the inconveniences. Hopefully, you will be able to reset it at the main site by going to either mail.yahoo.com or myAT&T Login - Pay Bills Online & Manage Your AT&T Account.
Here's a helpful article that might help, also
Let us know how it goes.
05-31-2013 12:58 PM
Hello david t:
Thanks for your response. I went on my computer to mail.yahoo.com and used what I believed to be the most recent password. It worked to open my account at yahoo, and I am now receiving mail on my phone again. Thank you!
05-31-2013 1:19 PM
That is great to hear. I am glad everything is working. If you have any further issues, feel free to let us know and we will do our best to fix it.
04-23-2015 9:46 AM - last edited on 04-23-2015 12:31 PM by Phil-101
I have the same problem.
Here's what ATT said:
Thank you for the e-mail in to us! I show that e-mail to be a free e-mail address (not tied to an account; this includes the primary that you included). Once they are free e-mail addresses, AT&T no longer provides over the phone support for them. If the following website is unable to reset the
password: www.att.com/esupport/article.jsp?sid=KB413495 , we will not be able to assist any further.
Ryan, AT&T Social Media Manager
[Inappropriate content removed]
08-26-2017 9:38 PM
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