Explore & discover

Helpful Links

Re: how to get a new ip address


how to get a new ip address

How can I get new IP address?

Message 1 of 3
ACE - Expert
Accepted by (Former Employee)
Accepted by beckyww
‎08-20-2018 1:48 PM

Re: how to get a new ip address

You don't.  The "dynamic" IP address you were assigned is more or less fixed.  However you can purchase a block of static IPs.


About Static IP addresses

Static IP Addresses


This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 3

Re: how to get a new ip address

Sometimes,  very rarely, will receive a different IP address on software update, reboot and when gateway is replaced.


The only sure way is a port swap, only allowed when port is tested bad.

OR cancelling your account and signing up as a new customer with new install, new ban number and new gateway.

You are responsible for returning the original gateway to ATT via UPS or FedEx.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 3
Share this topic
Share this topic

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support