I have had repeated problems for months now. One day email works, next it doesn't. Repeated password resets. Attempts to use secure key generator etc...same non-sense. Changed email programs, browsers, deleted cache, all the recommended steps. SICK TO DEATH OF THIS NON-SENSE! Have had bellsouth.net for 20 years or more and no problems up until this last few months. The ATT.com page is about useless; freezes up, online troubleshooting won't recognize my user name/password, secure key generator only give error now. Telephone tech support in the Philippines has been worse than useless. Hour on phone and transfer to from one department to another and back. Unbelievable. About ready to throw in the towel and go somewhere else for internet service. No excuse for this.