Explore & discover

Helpful Links

afternoon internet service issues

Highlighted
Contributor

afternoon internet service issues

Why is it that my internet level of service drops drastically after 2PM EDT every day? I have fiber feed to my house for Internet, TV, Home telephone service as well as Cellular service. I have gone through same issues with ATT DSL, Charter broadband. It seems that once a 2 year commitment is fulfilled, the level of service takes a big dump. There is no customer loyalty for customers that stay with a service provider and that really stinks!

354 Views
Message 1 of 2
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎07-01-2019 3:03 PM

Re: afternoon internet service issues

Hello @glassman1253,

 

Thank you for reaching out to the Community, we can provide helpful resources that may help to fix your internet service.

 

Try our Troubleshoot & Resolve Tool, you'll be able to receive personalized support and be able to run diagnostics on your service.

 

Let us know if the tool helped!

 

Denise, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Announcements

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support