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Whitley42's profile

Contributor

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1 Message

Monday, July 9th, 2018 12:51 PM

WiFi

My WiFi the past few weeks has not been staying connected to my phone it kicks me off of WiFi.

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Official Solution

Community Support

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231.5K Messages

6 years ago

Hey there @Whitley42,


 Try power cycling the phone first, if problem persist go ahead and do a reboot on your gateway. You might look at changing your Wi-Fi channel in your router settings as this can help to eliminate interference. Learn more about improving your Wi-Fi network by taking a look at our Internet Troubleshooting HUB.


James C., AT&T Community Specialist

Contributor

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2 Messages

5 years ago

I had the same problem.  I tried rebooting the router and changed the Wireless Channel of my wifi router.  It worked flawlessly thereafter.

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