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I agree. At&t has the worst customer service. First off, they cut my girl friends Internet service because she did not make a payment, she made a payment the same day and 24 hours later still no service. We called customer service and they say that it will take 2 to 3 hours more for the service to be reconnected because they have to wait for the payment to be posted. 48 hours later still no service.
ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, MarthaP619!
Thanks for posting. I'm sorry to hear about the hold time. If there is something we can help with here on the forums, please click here to let us know via private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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robtor1883
Contributor
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1 Message
10 years ago
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