The worst experience ever!

Highlighted
Contributor

The worst experience ever!

I have been on hold to speak to a representative for over 2 hours. I will never be a att customer again!
Message 1 of 3 (170 Views)
Community Manager

Re: The worst experience ever!

Hello, MarthaP619!

 

Thanks for posting. I'm sorry to hear about the hold time. If there is something we can help with here on the forums, please click here to let us know via private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3 (141 Views)
Contributor

I agree. At&t has the worst customer service. First off,...

I agree. At&t has the worst customer service. First off, they cut my girl friends Internet service because she did not make a payment, she made a payment the same day and 24 hours later still no service. We called customer service and they say that it will take 2 to 3 hours more for the service to be reconnected because they have to wait for the payment to be posted. 48 hours later still no service.
Message 3 of 3 (102 Views)
Share this topic
Announcements

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Additional Support