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The worst experience ever!


The worst experience ever!

I have been on hold to speak to a representative for over 2 hours. I will never be a att customer again!
Message 1 of 3
Community Manager

Re: The worst experience ever!

Hello, MarthaP619!


Thanks for posting. I'm sorry to hear about the hold time. If there is something we can help with here on the forums, please click here to let us know via private message.


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In the meantime, feel free to message me with any other questions or concerns.



Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3

I agree. At&t has the worst customer service. First off,...

I agree. At&t has the worst customer service. First off, they cut my girl friends Internet service because she did not make a payment, she made a payment the same day and 24 hours later still no service. We called customer service and they say that it will take 2 to 3 hours more for the service to be reconnected because they have to wait for the payment to be posted. 48 hours later still no service.
Message 3 of 3
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