I am severely hearing impaired . I find that the current ways to discuss any matter with AT& T is woefully inadequate for hearing impaired customers. The only option is by phone . No "chat" or e-mail communication options are provided. This is a shame for the company and in violation of the Americans with Disabilities Act.
I ( along with other deaf and hearing impaired customers) urge AT&T to respond quickly to my comment above , and rectify thus situation ASAP.
There is a chat option, and there is also a TTY option. You just need to select the proper product you are wanting support for and it will give you all of the option available to contact us.
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