John-M's profile

Scholar

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214 Messages

Friday, April 27th, 2018 7:48 PM

Trouble signing into myatt.com

For 2 days unable to sign in to myatt.com. It just grinds aimlessly. WHY? Anyone else experiencing this problem. Need help

 

Thanks

Accepted Solution

Official Solution

Community Support

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2.7K Messages

5 years ago

Announcement

 

AT&T is making your email experience more secure. A part of this change is prompt requesting you reenter your password which may affect your ability to sign-in to your email, especially if you cannot remember your password. You will find steps that will help you address your sign in woes. If you have a mail client, you may need to update your settings with our step-by-step guide. in order to access your email given the change. 

 

For anyone having trouble logging into https://www.att.com/my/ try testing with the myAT&T app to see if you are having the same issues. If not, using a different browser or troubleshooting your current browser may help. Check out:

Improve Browser Performance

Learn How To Flush DNS

 

If you cannot login to the app either, try resetting your password to sync everything back up. Make sure you are using the correct ID.

 

David, AT&T Community Specialist

Scholar

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214 Messages

6 years ago

Not sign in to meat.com It is myatt.com. Did not catch auto fill in when typing

Scholar

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214 Messages

6 years ago

It is May 1st & continue with problem of not being able to sign in to "myatt.com". Very disappointed that this powerful board did not resolve this pesky problem. My next move will be to call by telephone to number ending in 2020. Not a pleasant task plus very time consuming.

 

I will wait a few more hours with optimism that a solution will arrive.

 

John-M

Expert

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15K Messages

6 years ago

Try relaunching your browser

Try another browser for comparison.

Contributor

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1 Message

6 years ago

I’m seriously considering disconnecting my internet it’s crazy that you pay double your bill if the services are suspended. I have never received my bills and usually I would get a call and pay immediately but lately I’ve received nothing and have paid almost 100.00 a month for home WiFi I’m sure almost there’s a cheaper service out here. Especially since there are hardly any hotspots available in my area. The manager I spoke with Alicia Howard was super rude and I’m just not feeling it soooo I think it’s time for me to move on they no longer care 

Scholar

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214 Messages

6 years ago

I sympathize with your ATT difficulties. Surprised your conversation with manager went poorly. Suggest you analyze your need for Internet/WiFi and other services & then request quotes from other providers plus returning to ATT for assistance. Be very specific with your desire & request recommendations. Do not allow them to drag you to multiple additional services.

 

Good luck with this not very pleasant task.

Contributor

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1 Message

6 years ago

I get so irritated by not being able to login as it happens waaay to often. Then you have to waste time calling in to be told in order to even simply make a payment to GIVE them $$$ they want you yet to STILL give them $$$ to take your $$$. How's that for insult to injury.

Contributor

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1 Message

5 years ago

AT&T FOR BEING ONE OF THE MAJOR PLAYERS HAS THE LOUSIEST CONGLOMERATION OF MUMBOJUMBO TO FIND ANYTHING AND THEN TO GET ASSISTANCE TAKES ABOUT OF 3 HOURS OF WAITING.

Contributor

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2 Messages

5 years ago

Absolutely the worst and archaic sign in page I have ever encountered!

Contributor

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2 Messages

5 years ago

I have tries about a dozen time to login over two days and I still have not been able to login to my new TV to watch DirecTV. 

 

It is the worse sign-in system I have ever used! I am going to return the tv set and bad mouth the sign in pages for the rest of my life!

 

Jim

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